Motel 6 Norfolk, VA

This was absolutely the worst motel i have ever visited. Definitely not what we saw in any or their very nice pictures. I would have given ZEROS on everything but location. My bed sheets were dirty. Entire room was nasty. Burn marks over tv stand. Holes in each side of bath door. Sink handle not attached to faucet. Holes in night stand. We checked out approximately 5 hours after checking in. Heating unit was nasty and didnt work.

Very disappointed. False advertisement. There's 4 blocks of units. The front block had been renovated with king beds and new furniture. All other units were still being flipped. Our first night we were given a back room of last unit and it was horrible. The manager was very good to us and gave us what she considered a premium room by the pool on main floor of 3rd block. It was much better but still pricy for what we got. The pool was great and well maintained. The washing machines worked but dryers were out of order. Discount chain with many locals renting rooms. There we some homeless individuals sleeping in the 3 golf carts. Suspicious vehicles with darkened car windows circulating the perimeters at various hours of the day and night. We had the room booked for 4 nights and left after 3. About 20 to 25 minute drive from Virginia Beach boardwalk.

I didn't stay I cancel but was still charged but the manager was very nice about everything and refunded me my money so I didn't experience anything bad just people were hanging around the hotel outside coming up to the door so didn't seem safe for me to stay.

Front desk staff - VERY friendly and accommodating. The property itself is dated, not a big deal, but the grounds were noisy with people and car alarms going off, people shouting etc… If you’re looking to have a good sleep, I would pick a more traditional hotel vs motel

Pros: Good area location for shopping. Cons: No housekeeping, no washcloths and towels. Customer Service was excellent 👍 A lot of drama and incidents outside the building. Overall, the stay was not great but ok.

We checked out shortly after checking in. The room was dirty and unacceptable.

The problem that I incounter was my reservation was for 12/26 - 1/2 instead of me checking in on time, i got to the hotel at 9pm with my two children and not able to check in until 4am of the 27th, because of the reservation problem at no time no one offer me a credit of anything and i had to check out a whole day early with no apologies really hurt me as a paying customer and a single father who had to sleep in his car with my children until we was able to check in. I am not happy and feel that i should receive some type of credit back to credit card.

TV remote nor TV didn't work in the first three rooms. Air Condition or Heater Unit was broken. Towels and wash cloths look a dingy colored white.

Need to fire everyone and start over it’s very horrible and all the workers including management need to go . They don’t clean any rooms , don’t fix anything that needs to be fixed , the company they keep on the premises is not a good look , the list can go on and on