Ooedo Onsen Monogatari Hotel Kinugawa Gyoen

Location is about 12 mins walk from train station, quite a long walk. Hotel provides shuttle service at 300yen, which requires advance reservation. Dinner and breakfast are buffet style with a good spread. I booked a traditional style room and it has a nice view of the river. I enjoyed the hotel and onsen, very relaxing.

It's an old hotel but the room was quite big by Japanese standard, also clean and comfortable. The buffet dinner and breakfast had a good variety of food. But the outdoor bath was disappointing. Another minus point is availability of WiFi in the lobby only and not in the rooms.

The food was so delicious, ofuro was also relaxing. Amenities and view are so awesome. Highly recommend.

I am very very unhappy about the service. We booked ‘last minute’ but the hotel (and trip) did not answer very clearly that there was no check-in after 19:00. We tried different times to mail and to phone the hotel to say we were late no one never answered. And we’re obliged to pay as ‘no cancellation’. The even not wanted afterwards to make a gesture on the cancellation fee (full price). We were obliged in last minute to find another hotel… very bad experience with this hotel.

nice place下，worh traveling again

性價比非常的高 有2個室內湯，男女輪換，男女各一室外湯。親子用品都有，有一個小朋友遊戲房，各種漫畫還有一點繪本，還有ktv 周杰倫 SHE等都有衹不過點歌純靠AI翻譯指導哈哈哈哈😂風景 位置很好。晚餐小火鍋 早餐的生鮮醃菜拌飯很不錯，小寶寶早餐還提供輔食

距離鬼怒村車站十至十五分鐘好方便，即使搭車才300Yen! 另外， 由有規模由三座主樓组成的酒店渡假的，有豐富的自助早餐及晚餐喜歡有三個溫泉任選擇，性價比高可以再住！

這個酒店還是很不錯的，地點挺好的，我看了一下，有接駁巴士10分鐘到達，或者走路也可以。本身這個地方離景點也特別近。

特意多加每晚港幣$200租下新館房4天，看照片比較新和舒服，但酒店卻給我們位於餐廳旁邊的標準房並非常破爛。酒店經理堅持不換房，只说fully book（我們五點到酒店），並指分配給我們的就是新館了，我們跟酒店經理說，房間根本不是新館房而是標準房，酒店經理回覆，圖片只作參考性質。請看圖片牆身黐上修補的膠貼，牆壁破爛骯髒，我額外加了$200每晚共1500港幣每晚，和酒店理論了兩小時，他只是假裝不懂英語。最後感恩遇上本地好心日本人，幫我們向酒店理論，最後第二天可以轉房。我們被安排轉到另一個館，而該館的房間，正是我們訂的房種，跟網上看的照片一模一樣，即是肯定了原先酒店給我的根本不是新館，酒店經理所有都是謊話。又是一家看到中國人的名字，就發最差的房間，根本房種也不管。trip.com也辛苦了，雖然未能幫到什麼忙，但退了200多元的trip coin給我