Sonder Court Square

因為離女兒家裡比較近，女兒推薦的，預訂後對於入住流程沒有明顯的提醒，我們到了紐約下了飛機 才知道要註冊，上傳護照和信用卡才算辦理自助入住，這一切完成後，我們獲取了密碼，大樓、電梯都很順利，但房間就是進不去，當時已經是半夜11點多了，長途飛機很疲憊，在房間門口聯繫客服，客服反應較快，我知道國內客服衹是傳話筒，但能體會到服務還是及時的，倒是酒店的要求很奇怪，自認為他們提供的密碼沒錯，肯定是我們操作問題，遇到這種突發事件，最好最快的解決辦法不是應該是換一個房間嗎？直到我提出這個方案，才最終解決，換的房間的床較小，房費有差價，攜程也及時退款了，很幸運我是從攜程預訂的，如果直接和酒店方預訂，語言問題等因素更難以溝通。房間本身還不錯，床墊舒服，廚房設備齊全，還有洗碗機，離**舅非常近，但住宿期間無人搞衞生，也沒有服務人員，對於語言有困難的人很麻煩。

設施：挺新的，價格也很合適 環境：比想象的好很多，很乾凈

Extremely nice apar**ent, fantastic location close to the subway and eateries. Full fridge, kitchen and very spacious for a nyc hotel room. Only complaint was low water pressure and no hot water (most generous would be to describe it as tepid) on both days. Somewhat disappointing given that everything else is so nice; hopefully it’s a temporary thing and will be fixed soon. I would stay here and in Sonder flats again.

its furnishings are terrible. Desks inside the room are worn out, and the walls and ceilings of the two rooms and the living room bear a lot of holes and cracks. Its pipes are exposed in the living room. The water flows away from the basin and bath tub slowly. Overall impression it is renovated from an industrial unit, like storage vault. I lodged my concern via phone and email with photos to Sonders on the 1st day, but with no reply up to now.

Nice accommodations, clean, nice amenities, excellent soundproofing and lighting, well maintained, needs interior painting, bathroom shelves wobbly, onsite staff not as we were told. Excellent security. Had a very enjoyable stay.

We stayed in Long Island City to escape the Manhattan madness in the evenings, Sonder Court Square is in a great location, next to x4 subway lines, can be in Manhattan in 5mins on the 7 train. Near by there is a Target, Trader Joes, laundromat & lots of nice cafes. The room itself was nice, lots of room, comfortable bed. For longer stays having to pay $50 to get your room made up was disappointing, staying at Sonder is not cheap, for example we are spending the 2nd half of our trip in lower manhattan, the cost of our hotel is very similar & we get fresh towels & sheets everyday. Another issue was the noise from the trains & the air conditioning unit was very loud. Not a deal breaker though, if we were to come back to NY we would stay again, loved the slower pace of Long Island City, felt very safe.

Nothing to say, other then extremely poor communication and terrible cleanliness overall.

Comfort and high tech facilities with 2 bedrooms. I can cook and feels so at home with my whole family

The property was amazing, but the elevators were dirty.