1. The Sonder corp. forced me into giving my biometrics. They refused to give me entry information unless I gave the information and they refused to refund me if I cancelled, even though it was a week before the reservation.
2. The property was supposed to sleep 4, but the pull out bed was not usable. We had to put the mattress on the floor and due to the thin mattress it was essentially like a camping mat. Not what we paid for!
3. Noise! The air blower was without exaggeration so loud we had to turn it off and be without heat. It sounded like a turbine. The location of the property is also by a major Tunnel entrance so there was the sound of people hitting a metal plate as they entered the tunnel…all night long! I’m from NY and I’m used to sound, but this was beyond anything I have ever experienced! The floor also vibrated all night long.
4. No USB connections, most outlets only had a single usable outlet.
5. Spare furnishings, no rugs, limited wall coverings. Cold, noisy and uncomfortable. Terrible for nearly 3k.
You may wonder if we sought help to remedy this. The “attendant” said, “there is nothing I can do”.
Sonder stole my biometric information and ruined an important family trip. DO NOT STAY HERE!
Vertalen