Residence Inn by Marriott New York Manhattan/Central Park

Derde bezoek aan New York. Het was de beste accommodatie onder hen. Het park is dichtbij, Lincoln Center is dichtbij en nabijgelegen warenhuizen zijn vlakbij. De metrolijn is ook goed. Ik wil de volgende keer weer komen

De locatie en het uitzicht zijn geweldig! Aan de oude faciliteiten kunnen we echter niets doen.

Uitstekende locatie, onberispelijke omgeving en service

Geweldige locatie, geweldige faciliteiten, geweldige service

Magnificent view and great location, near both Central Park and Broadway.

I was extremely satisfied with the location and amenities, will return.

Nice view. But they ask you deposit 100 usd fir security. I didn't get refund yet.

nice room, plenty of space and very clean. breakfast is remarkable.

The hotel is conveniently located on Broadway. Our rooms got great views. However, the services are very poor and disappointing. We were traveling with family of six to attend a wedding in New York and when we first checked in, the rooms felt dusty and not very clean. The toilet paper on the roll was almost used up and there was no extra toilet paper in the bathroom. We had to contact the front desk three times to finally get it delivered. In one of the rooms, the water boiler was not working and you wonder if staff actually check the room condition before guests come.  There had been another incident that we think could be totally avoided if the hotel pays attention to the condition of the room and convenience for the guest. One of our family members’ cellphone accidentally fell through a gap between bed and wall and it’s unreachable by hand. Eventually we had to ask the front desk for help and the hotel workers had to use special tools to get the phone out and cover the gap. We paid 500 some dollars for the room per night and the hotel does not provide slippers for the guests. Little toiletries like an extra hand soap bar, tiny toothpaste and hand lotion that many other hotels provide are not available in this hotel. For room service, it’s not automatic and you have to inform the front desk each time you want your room cleaned. As for the breakfast choice, it’s just bare minimum.  The general feeling or impression is that the economy is not doing well, the hotel is cutting costs in every possible way, and customers are getting less. Overall the experience was not that good. One should definitely not have high expectations even for the high price you pay.