Sheridan Hotel

Horrible rooms was only cleaned 2 times our whole stay and ndver cleaned properly. Had to go in hallway to get our towels. Complained 3 times and was never helped. Put in 2 complaints to there corporate officr just to be canceled by them. Sheridan going down hill fast

We booked the room on priceline and had a confirmation. When we got to the hotel at 10 at night we were told that priceline should not have let us book the room and that they had no rooms available. They then proceeded to book a room for the gentleman behind me at the desk. Having been a front desk agent at a hotel, if the guest can provide a confirmation of booking, and there are rooms available you absolutely have to honor the booking. I would NOT recommend this property.

Do NOT stay at the Sheridan Hotel. From the outside, the hotel appears acceptable—but once you enter the room, the reality is shocking. I booked a non-smoking double room for two nights and checked out within 30 minutes of seeing the conditions. The hotel is severely run-down, with visible infrastructure damage, but the biggest issue by far is cleanliness. We were shown three different rooms, and none were better than the others. All had serious hygiene and maintenance issues, including: 1. Dirt swept and hidden behind the bathroom door 2. Dirty face-basin backsplash with what appeared to be toothpaste residue 3. Mold on the bathroom photo frame 4. Cobwebs in the corners 5. Dirty trash bin with used tea bag residue and wrappers 6. Mold in the shower 7. Peeling wallpaper 8. Missing lampshades 9. Filthy room telephone 10. Dust-covered towel storage box 11. Dirty toilet 12. Worn-out mini refrigerator Mold everywhere—absolutely unacceptable. What made the experience worse was the staff’s response. We were told outright that they didn’t have the time or staff to clean and that we would have to wait for the morning shift. Their attitude was nonchalant, as if these complaints were routine. After I requested gloves and cleaning products to clean the room myself, staff finally showed up—but kept the door propped open with a bath towel, offering no privacy and letting the heat escape. They briefly sprayed chemicals in the bathroom and then left. There was no real apology, just a dismissive response: “You’re free to go; a refund will be processed in 48 hours.” We are extremely disappointed—not just by the cleanliness, but by the staff’s lack of training, professionalism, and concern. This hotel is not worth the price, and honestly, even if it were free, I would not stay here. I will also be sharing on social media where I have huge number of followers. Disgusting. NB: We know it’s the. Ron’s but only wanted to stay close to our friend’s residence, having our own space.

The reception is bad the pillow not are softy the blanke are dirty the wallet not clean all is dirty not recomendation sleep here .La chica que atiende es muy mala gracia las almuadas son duras pesima atencion ademas cuando hize la reserva a las 11 de la noche no habia nadies que te atienda tienes que esperar hasta las 10am para que te atiendan