Hyatt Regency Times Square

Convenient location but the breakfast at coffee shop is quite confused for me :) The room was great and on high level so def love it ☺️

Good location Nice place to stay 👍

Very good location. No concierge service. Room floor wasn’t clean properly. Very slow housekeeping services. No in-room dining services. Not a Hyatt Regency standard hotel.

My expensive purse went “missing” from my suitcase after checking into the hotel. I reported it to management and to date, have received no updates from the hotel despite multiple emails. This is the first time something was stolen from my suitcase whilst staying in a hotel. BEWARE! Do not stay here!

Excellent location and beautiful property

Very nice hotel brand new highly recommand

Great location and nice room

Two pluses and three minuses. First of all, the location is excellent and easy to find good food and shopping. Second of all, the water pressure is good for a refreshing shower. However, the info on the Trip.com website of Crown Plaza at Times Square is incorrect. There was no renovation in 2023. The rooms were not clean. We stayed in two rooms for four nights and we were greeted by one cockroach inside our room for one night. We also found stained bedsheet. Lastly, you need to call for service if you want bottled water. After a day of touring and we arrived back to the hotel late and called late, we waited for two hours and no bottled water delivery. We called again and they kept making excuses of coming soon. I had this experience for two late nights. For the second night, no service at all. Disappointing! I have used Trip.com for all hotel booking many years. This is the worst experience.

Location is good in centre times square. Location is bad in centre times square u have bus tour touts n music rapper scams. Cabs struggled to find motor lobby n would be on broadway mixing with the above. Times square lots of ************. We stayed central park 2nd time more relaxing. Bar was welcomed relief n best cosmos in states. We moved room 3 times 1. Connecting room kids screaming could only do 1 nite. 2. New room safe didnt work. 3. Was good n gad view river. In summary ok but there are better options.