The Saga Hotel

The hotel is good, and the service is also good, but a little more attention is needed to bathroom cleanliness.

The room was not properly cleaned. There was some issue with the window because even after being closed, there was air leaking which made the room tremendously cold. Making my stay very uncomfortable, my stay was so uncomfortable that I had to change my hotel the 2nd night even though I had paid full for 2 nights.

I stayed on 28 jan 2025 however it was a very bad experience and entire night i could not sleep due to noisy environment so overall it was very bad experience. I don’t have images

We stayed at this hotel 2x and both times, a terrible disappointment. Room was small, no hot water, no safe, no refrigerator, with several noisy airconditioning units outside our window. When you use the shower, the bathroom floor is soaked. There is no floormat provided either. The room is not made up unless you request it - and no matter how many people are staying in the room, they only provide you with 1 bath towel. Staff need to be asked to replenish coffee sachets, provide a towel etc, .every day. The bed was clean and very comfortable. The floor below is a party venue - there doesn't appear to be any sound insulation and the noise is very loud, every night. Some of the party guests stay at the hotel and are shouting, walking around the corridors late into the night. One night I rang the staff 3x about the noise outside my door. Lastly, the cafe next door to the hotel also has an entrance leading directly on the guests' room floor so diners or anyone off the street can walk straight onto the floor and be outside your door. The staff seem unable to control anything here.

fast check in, great rooms, friendly staff and prompt service and they have a cafe named Seven Seeds which has a great ambience and food is excellent

Fast check in, great rooms, friendly staff and prompt service and they have a cafe named seven seeds which has a great ambience and food is excellent