I was very disappointed with this hotel.I booked judging from their well placed photos online.When we arrived at the site, the staff was friendly.We were able to get the room we requested.However, when we got to the room, it had a strong distinct smell of a cheap disinfectant that was very off putting and actually magnified the old dingy moldy smell.The carpet is very dirty and I think the source of the awful smell.The soles of our shoes actually got very dark from the carpet.The cabinet door to the room fridge was hanging off and would not close.One of the beds was broken and sagged.The beds were very uncomfortable, they were too firm and we could feel the springs.While we appreciate we got new towels, they were too new that they were not even washed.They smelled like they just came from the store.Ew, I would rather have old but clean towels.I found out after the fact when I needed to dry off. A lot off the lint came off the towel, proving they were new. Easy fix by getting fresh and washed towels from the front desk.
On top of that, their washer, the expensive one, is broken.My clothes were sopping wet from it. And I had to spend over $12 to dry my items.That's a rip off and a waste of my money. Sure, it's just $12 but it could have been just $2 to dry my clothes. By the 4th time I was drying them, the dryer smelled like it was burning my clothes.A lot of these issues are easy fixes.New carpeting in the rooms would do a lot to update the whole look and feel of the room.
Vertalen