Verified traveler
10 mei 2023
Received a message the inn that free airport transfer will be provided free if stayed for 2 nights or more. Arranged and confirmed with hotel that transfer will be foc a week before departure. Day before departure, received another message that we have to pay $30 usd for a small car and $50 usd for a bigger car. Show them that I had confirmed it will be free as previous com. They turned their words mentioning that it will be free only 2 and above night stay.
We arrived at the hotel around 2:30am. Booked 3 rooms but staffs insisted that we booked only 2 rooms. After a round of debate they informed me that hotel was fulled and will transfer us to another hotel next door, The Great Pyramid inn. Again try they tried to locate 4 of us to 2 rooms instead of 3 rooms with the price of 3. 2nd night, when we came back to hotel, our rooms was empty and luggage were all gone. We were then informed that we had been transfer back to Shadows Pyramid inn. Again they tried to squeeze 2 single room to one room, telling us they upgrade the room for us. so 3 rooms to 2 rooms again. Another round of debate again, they said they only left wit 2 rooms. Therefore one room will be at shadows inn whereas the other 2 room we have to move down more than 300m away to sky pyramid. No choice we have to leave our luggage behind with our friends and pack our necessities and move over for a night rest as we will be checking out the next morning. Was indeed a Nightmare and wasn’t pleasant to start a holiday.
Vertalen