Hotels bij Johnny Cash Museum, Nashville

Great hotel, great location! Housekeeping did not replace items in room (toilet paper, cups, etc) but room was clean.

They said they come to do house-keeping after every 2 days and they make the bed for you as well. When they came in on the 2nd day, they never had my bed made. It was as it was since last 2 nights for which I checked out early before my scheduled check out date which was the next day. I had the room for 3 nights but only stayed there for 2 nights because of it.

It was a last-minute decision to visit Nashville. I set out around 8:30 in the evening, and after driving along a long, narrow country road, I finally entered the interstate highway. By the time I arrived at the hotel, it was nearly midnight. Thankfully, the receptionist was kind enough to wait for me. I checked in and carried my luggage up to the room. The hotel seemed to be retrofitted from an older property. The lock on the door was loose and creaked when I turned the knob. The toilet flush switch was broken, so I had to lift the lid of the water tank to flush it manually. In addition, the bathtub faucet kept leaking and making noise. I even tried to fix it myself but failed, and in the end, I placed a towel to divert the flow just so I could get some sleep that night. In the atrium, there was a swimming pool. Around 9 a.m., I saw two ladies swimming and later sunbathing, and their laid-back lifestyle looked very appealing. Before booking, I had read some reviews on the app where guests highly praised the continental buffet breakfast. I must admit, the breakfast was indeed abundant, though most of the utensils were disposable. Overall, I would say this hotel is probably one of the better choices for travelers on a limited budget.

This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind. I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours. 

We have stayed here multiple times in the past 5-10 years, so we *thought* we knew what we were going to get. It's summer in Nashville, so I'm somewhat ok looking the other way with the building and room feeling humid. The room as a whole was fine; comfortable bed, fridge, microwave, fairly comfy chair & ottoman. The minor things are just confusing and concerning that this once Awesome hotel is trending down. 🚪the key card on the door was busted! Sliding in the card was the MOST FINICKY OF ALL TIME, giving us problems. One time the key card slid all the way in, eating the card. Maintenance came to retrieve the card. No fix was made, we were just told to be careful. 🪟 The sunshades behind the window curtain was janky AF, the left side was down but wouldn't move (the cord had been removed and tucked at the top). All while the right was up without a way to get it down, except to pull it. But when I did that, I realized why they had it up and the electric motor turned off... It didn't go all the way down and was shredded. 💧The sink is backwards, hot water to the right & cool to the left. 🌡️ The thermostat was broken. While the room was kept cool, it was uncomfortably cool with it being humid. It was humid enough that the furniture had a tacky feel to it. Did the room work for us, yes. Were all the small things adding up make us consider that our next trip will be booked elsewhere, also yes.

I liked that hotel wasn't far from strip the employees where nice and helpful our room was nice and nice and clean I would definitely go back.

Breakfst was excellent. Location was very good. Sink drained very slowly. Bath light took several minutes to reach full brightness

The Best Western Plus Sunrise Inn is a practical choice for value-focused travelers in the Nashville area. The hotel's greatest assets are its excellent, complimentary full breakfast and the exceptionally friendly and helpful staff, who frequently receive high praise. The location is convenient, offering quick access to the airport (BNA) and easy ride-share routes to downtown attractions. However, be aware that cleanliness and room maintenance can be inconsistent. While many guests report comfortable, clean stays, some reviews mention minor issues like wear and tear or occasional musty odors. Overall, it’s a good option if you prioritize great service and breakfast over a guaranteed pristine room condition.

The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.

It was nice for the price the bed was comfy .. the only thing that was wrong the fridge didn't work but other than that it was good