Hôtel Mercure Paris la Défense Grande Arche

Faciliteiten: Het hotel is erg nieuw en ruikt nog steeds naar decoratie Gezondheid: Nieuw hotel, goede gezondheid Omgeving: Niet ver van het station hoor je gerelateerde geluiden Service: Het Colombiaanse meisje bij de receptie is erg enthousiast en mooi

I book by trip and already paid by online. But when i am check in (mid night) the guy ask my credit card and ask around 300 something EURO. As i remember he ask for deposit. But after 3 days i left the hotel and check my credit card transaction, i see there is any debit on that day. I hope the hotel will GIVE BACK MY MONEY. I will always follow up this until i get back my money.

服務, 整潔度良好

The location is fine and the staff are pleasant and professional, but they are left down by the condition of the rooms. Discoloured, tired carpets in the rooms along with old and dated bathrooms. Rust discolouration was around the showers.

Please be careful when making reservations and staying at the hotel. They are absolute liars and make false promises. The services are pretty bad in general and the check in and customer service is pathetic. Also please do check the room rates on other websites since the rates on their website is the highest and it takes lot of exchange of mails to convince them and get the refund.

A hotel where you can enjoy every metro passing underneath, including a room shaking (i was in 304). Ridiculously loud. Breakfast mediocre and not ready in time, be prepared to face closed breakfast room doors, no croissants/pain au raissin because they forgot to bake them, and cold scrambled eggs. Staff was not receptive to complaints and started talking French with eachother not knowing I understand French perfectly as well............you should never ever start lying to your customers......Never ever again as this lousy experience came at a significant pricetag. Not worth the money at all, being there for business purposes a good quality sleep is paramount, and believe me, this hotel guarantees extremely poor sleep and mediocre breakfast. 2/10 score (and I have seen some hotels all over the world)

We picked this hotel as it has a great connection to the RER line which has you in central Paris in 12 minutes from literally next door to the hotel. It had a confusing layout as it is situated on two sides of a circular plaza, if you are booked in the .Res section you are on one side, however your reception is on the other side and no signs make this clear if you arrive at the wrong side. (If you do walk straight across the circular plaza to find the hotel side). Hotel side is lovely and had modernised rooms; I stayed in the Res. side and had a large room, it was very quiet and comfortable. The decor was a little dated however the price reflected this so was not an issue. Would recommend for Paris on a budget