Silver Line Retreat Hotels

A big group was staying in the resort around the same time. The staff at the restaurant told us that a-la-carte option is not available for dinner and that we need to join the buffet with the group. They did not allow us to sit in the restaurant and asked us to have our meal in the banquet hall ***** with the group. Not a pleasant experience.

The experience of stay and silverline resorts was very beautiful as well as very enjoyable the staffs was very respectful and very cooperative the food was awesome this was also in fact that food was not available in the radius of nearly 10 to 15 km but the food that was made over here was awesome and highly recommended for family stays and business 10 out of 10 recommendable

Excellent location, spacious room, good service and quality of food was perfect. I would highly recommend this place for a short vacation. Room Service was timely. Hot water was always available. No Air Conditioning as its not needed, Chill climate with dense Fog, morning and evening. Didn't even use the ceiling fan. Cell reception was on & off, other than that no complaints.

Its nice property to stay staff are so friendly its good resort for family.They fullfilling our request at anycost.Especially sathish were so good.He helped us a lot.Thanks for a support.......Lot of view point near to the resort.We got full supports from staffs.

Mixed feelings: You will enjoy outdoors. Rooms are waste of money. The rooms are set like lodge. If you can get it for ₹2500 or less with breakfast it’s not a good option. Anything above that think twice. After long drive you don’t have to experience substandard experience Outdoors 1. Very good kids play area 2. Nice walking space 3. Good sit outs in 2nd floor 4. You can enjoy nice breeze and walks 5. Ducks, Rabbits and hens kids will enjoy Rooms 1. Pathetic and substandard . Most rooms are below average. 2. I took room 226 , then changed to 225 both are worst. I was told all double, twin bed or queen bed rooms are same 3. Toilets and Toiletries below average for what you pay 4. No towels Food 1. Alacarte menus is good 2. Dinner Buffet is reasonable for the price 3. Lunch buffet ₹300 for South Indian meals which is not worth it. Lunch is rip-off 4. BreakFast buffet is decent 5. Food taste is reasonable Great outdoor, substandard rooms and average service. You need to understand they are not used to hospitality. If they have to sustain they should learn transparency and hospitality.

We stayed @ SLR for 4 days, with kids and elders. The retreat as the name says is an excellent place to relax. It has lot of amenities to choose. You can take a nice morning or evening walk around the property which has slopes and pathways. Or Sit and relax in the big terrace overlooking the mountains and enjoy the view If you love to Jog, have fun and fitness, then take the path from the hotel towards the winding roads down outside the main gate. Jogging up and down the winding roads for few kms will be a nice cardio exercise for those who love to do. All the way you can get serene views of paddy fields, pine trees, mountain view. Location : Hotel was built at a beautiful vantage spot atop a hill which has 360 degree mountain view. You can sun rise , as well as sun set from the hotel, which is beautiful Ambience & Amenities: Calm, Serene lush green surroundings with mountain view in all directions. This retreat has a Helipad too. It has lift too, which will be a big relief to elders. Games room with Carrom & Table tennis; Kerala ayurveda massage facilities; Children’s play area; Inner garden with sitting benches with tiled roof huts to relax, have Coffee or tea or food; Outdoor lawn: Stone dining tables in the open area lawn on the upper side of the hotel for a relaxed meal. This is the perfect place for morning yoga, to get abundant fresh air from the mountains to fill your lungs. This is also a perfect place for outdoor event, functions etc. There are couple of banquet halls in the hotel with good seating capacity to conduct functions, wedding, birthdays, conference, meetings and for corporate team outings etc with all required facilities. Rooms: There are around 60 rooms arranged in two floors, built in a circular design like the Parliament building. Almost all rooms have mountain view. Rooms are clean with chairs, bed & blankets, towels, bath accessories, water heater etc. Has TV which has almost all channels subscribed. This is really good to spend some time on entertainment. Staff: Very polite, friendly and courteous staff at the reception, dining, and other areas. They serve the guests as per the menu choice either to the rooms or at the restaurant. Both the management and the staff are friendly and listen to guests and provides them the required help and assistance. Parking : Vast parking space. Can accommodate buses, vans. Sustainability initiatives: As spoken to the owners of the hotel, they have implemented Zero water wastage. The kitchen and bathroom water is treated thro multi layered natural filters and let to the garden down the slope to grow plants, vegetables and trees. Huge solar panels are installed on the terrace of the property which is used to power the rooms, water heaters and other areas. The hotel also installed a wind turbine to generate power from the wind which blows almost regularly. These environment friendly initiatives are really to be appreciated, which will preserve and protect the mountains for

Myself and two of my friends,all are senior citizen,checked in the Silverline resort on 16/01/2023. We called room service and ordered food for dinner at 7.30pm.But the person in charge informed us that the food will be delivered only after 8.30 pm.If we want food then we have to come to the restaurant and eat buffet food there and no Ala carte is available. We waited till 9pm and got our order from the restaurant after several calls to the reception and room service.We disappointed the customer service provided to us

Recently I have visit kolli hills ..to spend good time with my family .This the first time I have visit kolli hills .. In the entire hills the most beautiful place was SLR resort it’s located on highest peak .really my family and my baby enjoyed lot and played well . Really the maintain the garden child’s play area and landscaping very well. in the evening time we can spend good time in park and gardens with beautiful coffee .. They have helipad also in the center area Food was really good in resort and way of serving also good .. Manager and all staff are very polite and good to take care of there customers very well .. I have strongly recommend SLR resort is very safe place for family .we will spend good time in resort itself without going out . 👍👍👍👍👍

We stayed in Silverline Retreat Hotel for a couple of nights - 14 to 16 Oct 2022. We were a group of 25 comprising of friends and family members of all age groups. Based on reviews and direct personal inspection, we chose this resort and made reservations for the stay well in advance. The resort is located in a beautiful scenic location close to the main road and surrounded by hills all around. All the important sightseeing spots and the one shopping area are located within 8 to 10 km from the resort and easily reached by any vehicle. The views from the resort itself are excellent in all directions with the opportunity to have great views of both sunrise and sunset. The landscaping of the resort building and the surrounding area is innovatively designed with direct access by vehicle to the reception area at the lower level as well as to a parking zone just outside rooms on the second floor. There are around 60 rooms, 30 on each of the 2 floors arranged in a circle with a beautifully maintained garden at the centre with numerous seating available for spending spare time. Amenities in the building include a kids’ playing area, indoor gaming room - table tennis, carrom – and a bonfire arrangement (weather permitting). Rooms are available to hold 1, 2, 3 or 4 persons and are very spacious and cleanly maintained. Hot water is supplied round the clock. Rooms are provided with bottled drinking water and kettle/supplies for making tea/coffee. Both vegetarian and non-vegetarian food are served, and the food served was generally very good. The staff made us extremely comfortable and attended to our needs in a reasonable time. The management was also kind enough to arrange the procurement of good quality spices for our group in bulk at a nominal cost. This should be the best-staying facility available around the Kolli Hills area. We were immensely satisfied and would not hesitate to choose the same resort for any further visits. Photographs included for reference. Some suggestions for further improvement: • Wi-Fi – Currently available only around the reception area and not inside the rooms. • Room service hours need to be extended, particularly in the nights. • They could consider making arrangements for outdoor trekking and sightseeing trips for those who might need them. • The final approach road to the resort was rough and needs to be laid.