Hotel Trusty Nagoya Shirakawa

We stayed at this hotel while visiting Ghibli Park in early Dec, both hotel and the park were amazing. Hotel is located a little distance from Nagoya JR station, but only a short stall 5-10 mins taxi trip. Reception has warmly welcomed the guests on arrival, and provided very neat kid amenities pack (per photo) for our little girl. there are plenty of eateries nearby and during the lunch time, a few pop up shops on the street selling Bento’s. it is also very close to Nagoya science museum (which was worth visiting for full day and plenty of kid friendly activities ), but we only had 4 hours on the day we checked out. One downside here is they only have one escalator, and the reception is located on the 1st floor. On our way out, we ask the staff for help with arranging taxi and temporarily changing the direction of only escalator to move our luggages to ground, the staff was very helpful and assisted (waited) until our taxi departed, impressed with the service level of the staff who was on duty on 5th December afternoon. Strongly recommend this hotel for both holiday makers or business travellers.

Clean, great price, decent walking distance from everything. Options for breakfast can be improved. 2nd floor lobby not ideal but tolerable.

Hotel is very centrally located and easily accessible. Room size is generous. However, the plug sockets available cannot be used with travel adapters apart from the floor plugs. In tokyo we stayed at a hotel that provided charging cables for phones that worked around this.

There is NO lift reaching the lobby, we have to carry all luggages up which is very inconvenient !!!

The interior of the room is dark but comfortable. The counter staff are very friendly and the service is very good. It feels good to see people with children taking the initiative to give them special supplies.

We booked this hotel the day before check-in during golden week. The 2-single-bed room is of an adequate size (rooms can be quite small in Japan), our family of 4 (kids age 4 and 6) sleeps quite comfortably without an extra bed. A fridge is available which is useful for buying food/drinks from the supermarket. Tea bags are provided but not coffee, however when I queried the reception they gave me 2 drip coffee packs 👍 Overall we are quite happy with our stay.

Good location and very quiet, the room is big with welcome gift for kid.

Great service and impressive amenity !!!

Nice location. All amenities are new. Great experience