Hotels bij Masjid Ar Rahman - Baloi Kusuma, Nagoya

Travelled in a big group consisting of adults and kids ranging 1.5-10 yrs old. Overall experience was very good! And would definitely come back again. Location- nearby Batam ferry terminal (5-7mins drive), a lot of cafes, coffee, spas, marts within the area. To travel to grand Batam mall and penguin market is only 3-5 mins via grab. Rooms- good size, clean and basic. No bathtub but there’s inbuilt hair dryer. Breakfast Spread was scrumptious. Good variety. Amenities: Lobby was spacious, lots of space to sit and relax while waiting for friends/grab. Swimming pool was in the next block, pool is at 1.2m minimum and it is really windy, not so ideal for kids to stay long. All the staff were very friendly and pleasant. The doors’ sound proofing is a tad weaker. Could hear my neighbors conversations walking toward lift lobby, or the nearby buildings speaker quite clearly. But the overall experience is good that this is only a small part of it.

Happy with the stay，smaller but compact. All staffs are so friendly with the security. We have bought some Amanda Cakes around and there was no fridge in hotel but we request to keep in their fridge and all went fine. No hair dryer ready but you can call and request from the receptionist.

Very good location. So many shops & eateries nearby. Within walking distance to nagoya hills mall. Very good breakfast at 18th floor, great view to see batam city.

We stayed for 4 days and 3 nights and booked 2 rooms it was truly a pleasant experience from start to finish. 🏨 Housekeeping did an excellent job every day they changed the bed sheets and towels daily and even topped up mineral water without us needing to ask. Everything was always clean and fresh. 🍽️ Breakfast was excellent with a good variety, and all the staff were very polite and attentive. ☕ At the lounge, the staff were friendly, polite, and always served with a smile it really made us feel at home. 💁♀️ The front desk staff were also professional, polite, and treated us like real valued guests. Overall, Asialink Hotel Batam by Prasanthi truly exceeded our expectations. Highly recommended for anyone visiting Batam great service, comfort, and warm hospitality 🌟

Subject Letter of Appreciation Dear Management, I would like to express my sincere appreciation for the excellent service and hospitality provided during my recent stay at your hotel. The staff were professional and courteous, the room was well maintained, and the overall experience met a high standard of quality and comfort. Your team’s attention to detail and commitment to guest satisfaction are truly commendable. Thank you for a pleasant stay. I look forward to visiting again in the future. Yours sincerely, Haron Hussin

Here’s a polished and positive 4.8/5.0 review for Nagoya Hill Hotel Batam, perfect for social media, Google reviews, or travel platforms: ⸻ ⭐ Review: Nagoya Hill Hotel Batam (4.8/5.0) Our stay at Nagoya Hill Hotel Batam was truly enjoyable and exceeded our expectations in many ways. It’s one of the best options if you want convenience, comfort, and great service right in the heart of Batam. 🏨 Location (5/5) The location is unbeatable—directly connected to Nagoya Hill Mall. Super convenient for families, shopping, food, and entertainment. No need for taxis or long walks; everything is just a few steps away. 👨👩👧👦 Family-Friendly Comfort (4.9/5) The rooms are spacious, clean, and well-maintained. Housekeeping was consistent, and the beds were comfortable for both adults and kids. Overall, the hotel feels modern and safe. 👥 Service & Hospitality (4.7/5) The staff were friendly, helpful, and responsive. Check-in was smooth, and requests were attended to quickly. Their warm attitude made the stay even better. 🍽️ Breakfast & Food (4.6/5) Breakfast had a good spread with a mix of local and international options. The dining area was clean, and staff were attentive in refilling items and clearing tables. 🏊 Facilities (4.7/5) The pool was clean and not too crowded, great for families with kids. Gym facilities were also decent for a short stay. 💰 Value for Money (5/5) For the location, comfort, and overall experience, the hotel offers excellent value. It’s a top choice for travellers who want a hassle-free and enjoyable stay in Batam. ⸻ ⭐ Overall Rating: 4.8/5.0 Highly recommended. Whether you’re travelling as a family, couple, or group, Nagoya Hill Hotel delivers a comfortable, convenient, and pleasant experience. We will definitely stay here again on our next Batam trip.

Enjoyed our 2D1N at this hotel. Very accommodating to our request. Hotel looks and feel new. Walking distance to a 24h mart and many shops nearby. Heard there is a nice mee Soto stall nearby but didn’t get to go.

Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.

Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.

Good service and location, but room condition and pre-booking transparency need improvement We booked two different room types: a one-bedroom unit with living room and a Studio. First, the positives. The service team was responsive and helpful through WhatsApp. The standard check-in was 3:00 PM, but when we asked at around 1:30 PM whether early check-in was possible, they managed to let us check in at approximately 1:45 PM. We genuinely appreciated this. The location was good and the property itself has good potential. Unfortunately, the condition of the units did not quite match what we expected for the price paid. The one-bedroom + living room unit had an unpleasant smell, visible pre-existing damage to the decorative wall below the TV and other wall maintenance issues. The bedroom door also felt unusually thin and lightweight, affecting the sense of privacy and sound insulation. The Studio unit had no usable curtain covering the large glass window/balcony door beside the bed, affecting privacy and rest. We later found what appeared to be the curtain stored in a drawer, but the required holding bar was missing so we could not reinstall it. We also found broken plastic components stored in a kitchen cupboard. More importantly, the entrance-door strike plate was loose and the surrounding frame showed cracking. We sometimes had to manually press the strike plate into position in order to properly close and lock the door. These appeared to be pre-existing maintenance issues. Another surprise was that detailed House Rules were only provided through WhatsApp on the day of check-in. These included no daily housekeeping, no replacement of towels/linen/amenities during the stay, and a requirement for guests to dispose of their own rubbish before checkout. We understand that an apartment/residence operates differently from a full-service hotel, and we do not expect 5-star hotel service. However, important service conditions should be clearly disclosed before booking and payment so travellers can make an informed choice. Likewise, an apartment does not need to be perfect. Cosmetic wear can be acceptable. But known defects or missed maintenance should ideally be addressed before check-in or communicated to the guest beforehand, particularly when they affect privacy, security or normal use of the room. As travellers, we also do not expect to become room inspectors immediately after arrival, photographing every existing scratch, damaged wall or fitting simply to establish that we did not cause it. For the price paid, the condition unfortunately felt below some less expensive inns/hotels we have previously stayed in. This is not a bad property. The location is good, the service team was responsive, and with better maintenance and pre-arrival quality control it could be a very nice place to stay. Our main disappointment was the loss of informed choice. Had we known the actual condition and service arrangements beforehand, we could have accepted them, requested another available unit, or chosen different accommodation before arriving. Overall: good service, good location and good potential, but room maintenance, quality control and transparency before booking need improvement.