The Atrium Boutique Hotel

our stay in the atrium boutique hotel was overall okay. in the beginning the room they allot us was unclean so we requested for room change. they changed our room then the utensils were uncleaned. after that, the room service and housekeeping staff's response was not good. i complained about everything to the reception after waiting for 3 days, then they worked quickly and we got services on time. i usually stay in good hotels like country inn, radisson, its mughal, ramada so maybe i was expecting good service. anyways please pass my review so atleast they will follow the cleaning and other services properly as that's what make a hotel a perfect hotel for stay. thank you team makemytrip.

I am writing to share my experience during my stay at your hotel on the 10th of October. I had informed the hotel staff that I would be arriving an hour late and requested that the room be cleaned, as we were tired from our journey. Despite this, we had to wait in the reception for almost two hours before being given access to the room. Additionally, when I inquired about the swimming pool, I was informed that it was not operational. I raised the concern that photos of the swimming pool were still displayed on your website, to which the staff responded that it was under construction, though this was not communicated beforehand. The room we were given initially had broken tiles, a broken mirror, and a non-functioning air conditioner. We were later moved to another room, where most things were in order, except for the shower, which was not working properly. We had to call a plumber from the hotel to fix it. The most disappointing aspect of our stay occurred the next day when we inquired about food availability at around 10:55 pm. We were told that food service was not available, yet other guests who could communicate in the local language were served. This experience was highly unsatisfactory, and I strongly recommend that future guests consider alternative accommodations. Kindly look into these issues, as I hope this feedback helps improve the quality of service at your hotel.

Not maintained, torn bedsheets, not clean, fully dusty, no professionalism, not at all worth the pay

Rooms are clean and well maintained, with all facilities like ac, wifi, etc. Room service is quick. Staff are friendly. Food was also good. Overall it’s pretty good for a 3 star hotel!

The facility is very good for the price. The pool needs some attention, but it’s good to have one. Clean linen and bathrooms. Wifi can be improved substantially. Staff is courteous and helpful. Overall worth the price.

The hotel is good and away from all the hustle and bustle, offers and good view from window, could here lot of peacocks and spotted a few from the window.