After reading reviews, I was very nervous about staying at this hotel. Thankfully, that all went away as soon as we arrived. We were welcomed by the front desk staff, and greeted by the new operating manager. We were a group of 8 and all were placed in rooms in the newer Epic Blue area. Some sections of the area is still under construction but our room, balcony, and views were awesome. It is up a hill, and they will have a van/car take you and pick you up. We mostly walked down but got a ride up. The onsite restaurant doesn't open until 1200 so there is nothing to eat between breakfast and then. The included breakfast was very good. No complaints and plenty of options. The hotel is about 15 driving minutes from town and offers a nice shuttle but it does not run all day. There is a pretty big gap in the middle of the day so you have to pay 60 euro for private transfer whether 2 people or 8 people. Special recognition of Marianne qho works the front desk and helped me with an issue that was not related to or the fault of the hotel. I loved her perspective that "we didn't need to stay in rhe problem." I would also recognize Evi, Afroditi, the shuttle driver, the onsite bellman/driver - his name starts with a B but I didn't write it down. Of course, the dining room staff were all super helpful and kudos to Michele the operations manager. I gave 4 stars instead of 5 because of the quality of lunch food, and inconvenient shuttle times. We would definitely stay here again.
Vertalen