The Chedi Muscat, Oman

We hebben in alle opzichten een fantastisch verblijf gehad. Het enige wat ik me kan bedenken, is dat de kip teriyaki die we in het Aziatische restaurant kregen koud was.

Het hotel heeft een privéstrand en het personeel is vriendelijk. De hygiëne liet echter te wensen over. De waterkoker op de kamer zat vol roest en hoewel we erom gevraagd hadden, werd deze niet vervangen. Ook het toilet was kapot.

De ontvangst bij de receptie kan beter. Afgezien van de jonge dame die ons incheckte, is het personeel relatief arrogant en weinig informatief. Ik vind dat het hotel alleen voor volwassenen gereserveerd zou moeten zijn, aangezien geen van de faciliteiten geschikt is voor kinderen (noch het zwembad, noch de kinderclubs). De dresscode in de restaurants van het hotel moet worden herzien, vooral bij het ontbijt (vrouwen in nachtshorts met de helft van hun billen zichtbaar). Ik vind het jammer dat het management van zo'n hotel dit soort kleding in het hotel laat rondlopen! Een hotel waar ik absoluut niet zou verblijven! De kamer was ruim, maar het lawaai van de houten vloer was echt irritant.

Het slechtste vijfsterrenhotel waar ik ooit heb verbleven. De kamer is iets kleiner dan de kamer van 1000 yuan. Het hotelpersoneel heeft slechte service. Vanaf de eerste dag dat ze de auto parkeerden, deden ze alsof ze hem niet zagen en moesten ze iemand vragen om de auto te komen parkeren. Toen ze belden voor ontbijt, hoorden ze me niet. De roomservice van het hotel was extreem traag. Toen we uitcheckten, kwamen we vijf minuten te laat terug en sloten ze de kamer af. Er zaten vliegen in het ontbijtsap. Ik vertelde het aan de ober, maar hij verving niet op tijd de hele fles sap! Ik kom hier nooit meer, vermijd alstublieft de hotels in Xiaohongshu! ! ! ! De prijs/kwaliteitverhouding is niet zo goed als die van binnenlandse 3-sterren zakenhotels! ! ! !

Het is echt maar gemiddeld, ik raad het niet aan, het is zijn geld niet waard.

I had high expectations for The Chedi Muscat because I have previously stayed at both The Chedi Doha and The Chedi Andermatt several times, and in those properties the experience was always impeccable. The hotel itself is undeniably beautiful. The architecture, gardens, pools and overall atmosphere are elegant and very photogenic. The long pool area is stunning and the property still has the refined aesthetic that made The Chedi brand famous. The check-in experience was also very positive. The staff who assisted me were extremely kind, professional and welcoming. After I raised some concerns, the management was also quick to respond, apologetic and attentive. They even left chocolates and a bottle of red wine in the room as a kind gesture, which I appreciated very much. However, there were also several disappointing aspects which I did not expect from a hotel of this level. Before arriving, I specifically emailed the hotel to ask whether all facilities and restaurants were fully operational. I was clearly told that everything was open. However, once I arrived, I discovered that the famous Beach Restaurant was actually closed for renovation. This was disappointing because I had asked in advance precisely to avoid surprises like this. At a luxury hotel, transparency is extremely important. The room itself was comfortable but felt slightly dated compared to the newer and more polished feel of other Chedi properties. I also found a couple of hairs on the floor upon arrival. It was not a huge issue, but it is still not something you expect from a luxury hotel with such a strong reputation. Another major disappointment was the lack of enforcement of hotel rules. The long pool is supposed to be adults only, but during my stay there were children diving and making noise in the pool area. The lifeguards approached them but did not seem confident enough to actually enforce the rules. In the end, I personally had to ask the lifeguard to intervene more firmly. This was frustrating because one of the reasons many guests choose The Chedi is precisely for the peaceful and relaxing atmosphere. If adults-only areas are not properly controlled, then the entire purpose is lost. Overall, The Chedi Muscat is still a beautiful hotel with excellent staff and great potential, but compared to The Chedi Doha and Andermatt it felt less polished, less organized and less strict in maintaining the luxury experience. I would still recommend it for the beauty of the property, but I hope management improves transparency, room preparation and rule enforcement because at this price point guests expect much more.

All good, received free upgrade and was taken care of. Recommend !

Our second stay, this time in a smallish room (Serai) but with an unobstructed view of pool, gardens and sea. Comfortable bed, great service all around, very good breakfast. Large gardens, 3 pools, several restaurants - a great place to stop before/after touring this beautiful country.

Great place to chill out. Lots of space, great breakfast. Just what we needed for a few days on arrival in Oman.