Verified traveler
3 februari 2024
Stayed for a few days. Location is great in that it is not too central so not busy - plenty of great restaurants nearby, all in walking distance yet in a quiet suburban setting. 2 underground stations nearby on the U4/5 line which are only a couple of stations from Hauptbahnhof and Karlsplatz (Stachus) where you can then grab easy connections to other U lines as well as S lines.
Very well presented and most of the staff were friendly / helpful. Plenty of choice at breakfast with a self service buffet.
Didn't find the beds particularly comfy - didn't sleep that well during the stay because the mattresses are quite hard and just didn't get on with the pillows. The heating (radiator) in the room was faulty in that it couldn't be switched off / turned down - I did report it on the first morning hoping that someone would just take a look and replace the heating control / valve but got told that it was unlikely they could get someone in that day. Was given the option to move room but it had to be done there and then as the hotel was supposedly fully booked that night. It wasn't convenient to go and repack everything as I was heading out for the day so I just asked for someone to take a look - alas nothing happened. Half way through the stay, work started on refurbishing the rooms on the floor below with work starting at 8am.
Housekeeping was average - basically making beds. No refreshment top ups, toiletries replenish or towels refresh / replenish - not boutique service.
Vertalen