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5 star

National Hotel
4.6/5137 Beoordelingen

National Hotel

Moscow|0.52km van Alexander Garden
I stayed in this hotel for quite some nights due to a business trip to Moscow and this hotel was booked for me by a colleague. Eventhough all team members are very polite, the limitation in English makes it sometimes hard to communicate and I had to go down to reception and concierge several times in order to explain what I needed. The rooms are in dire need of a renovation. The bathrooms feel old and the shower curtains deserve a change - the Elemis branded bathroom amenities were the nicest touch in the bathrooms though. Housekeeping service was rather sloppy and everyday something was sadly forgotten to be exchanged or replaced so I had to call reception, but since they did not understand English over the phone I had to go down in person and explain, that I needed new shampoo or water, as that hasn't been refilled in 2 days. Breakfast had a good selection, but service was poor and it took 20 minutes one morning for my eggs benedict to arrive. (Perhaps they forgot, but I had already finished breakfast at that time). The views from the breakfast room directly onto the Kremlin were lovely and the piano player on Sunday was also a nice touch. The location of the hotel is the best - it is very central to Kremlin and Red Square, as well as the underground mall - all can be reached in very few minutes. We required a couple of taxi rides and the concierge booked them for us - sadly we waited many times for more than 20 minutes in the reception (as per the Concierge the car would be there in 5 minutes) and each day it was another reason why the cars were late (one day the car was broken, another day the car went the wrong route, etc), which would be understandable in a bustling city like Moscow, but we had to go to the Concierge several times and check on updates of the transfers which was rather annoying. During my next visit in Moscow I would not return to this hotel, as I believe there are far better options.
Hotel Metropol Moscow
4.6/546 Beoordelingen

Hotel Metropol Moscow

Moscow|0.84km van Alexander Garden
/// stayed in December 2017 /// This is the review that I feel so indebted for the compliment review. Back in December 2017 , we spent our New Year Count Down in Moscow and stayed 3 nights at this hotel. (During that time the hotel was under major renovation) Our first impression: we booked for a regular room for 3 of us but at our arrival, the lady (seem to be the Front Manager) at the counter offered us the free upgrade to the renovated wing.....thank you so much. That was quite surprise us but when we accessed into the room it’s even more surprised me for its cosy luxury interior. This hotel is one of the best hotel I ever stayed - all the details in the room is as exquisite as the other ultra luxury hotels I experienced. It’s even 4 years back but I still remember well for the LOMONOSOV coffee/tea set that they use (one of the high-end porcelain brand I love and be using at home too). + Crystal wine glass + Nespresso Machine + KitchenAid Kettle + plentiful mineral drinking water. Wi-Fi is super fast (as recalled). Back then there was some situations in Europe and Moscow during that time is full with soldiers. However the hotel’s securities guard remember us well and helped telling the soldier that we are the hotel’s guests when we tried to access the perimeter to the hotel. Not to mention the location itself is great ,right next to Bolshoi , TSUM shopping mall and subway. On the departure day, due to the securities perimeter that blocked all the car to access to the hotel - the hotel staff managed to help us find the nearest spot where our limo can pick us to the airport. The most regretful thing that keep bothering my mind is I cannot remember the name of the lady at the counter who granted us the upgrade that made our stayed in Moscow is another remarkable memory......Thank you once again here. And would there be any chances that I could visit Moscow again - I would definitely stay at this Metropol again.

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Artcourt Moscow Center (f. Courtyard Moscow City Center)
4.6/571 Beoordelingen
“+” Great hotel location in the heart of Moscow. All the major Moscow sites are walkable, there are many different cafes and restaurants around. The hotel (including its rooms) are updated. My room (#431) was big. I liked the room’s design, it is simple and cute. I felt totally comfy in my room. Two Twin Beds were comfortable. Wi-Fi was working fast. I liked the hotel’s staff, every single person was sweet and friendly. Also I would like to point out the great job from the housekeepers. They were always fast and helpful, when I needed something. “-“ Nothing really to say here. My room was not soundproofed well. If people were noisy in the corridor, I could hear them. Also the plug situation in the room could be better. There were no power sockets around the bed (only a USB one which did not charge my gadgets fast). And the last thing is cheap bathroom amenities, which didn’t smell that nice.
D'Hotel on Tverskaya
4/530 Beoordelingen
I booked the hotel via the Internet, the booking was impossible to cancel and when cancelling at me from the map would have been written off 7000 rubles. The day before the arrival I decided to specify whether I could. It turned out that with the number some problems and to settle me will not give me. Thank God they helped make money not write off. The question is why they didn't even warn and everything turned out in the last minute. It became known that even if I had come, I wouldn't be set up because there was no analogue. How is it possible that on a weekday all the rooms are busy? Now it is not summer that such situations should happen. Awful service, I believe that for 7000 rubles in 2 nights, it is possible to be a little more respectful and to be connected in advance, once such a situation occurs.
Kamergersky Hotel
4.1/525 Beoordelingen
We were about to arrive early from Istanbul. Turkish asked us for a PCR at the last moment, we had to lose the flight, buy another and arrive at night. We are from Argentina, where Rublos doesn't sell. The airport bank was already closed. We went to the hotel and we had the dollars to pay for the 3 rooms reserved and Rublos to pay for the first night. Despite being tourists, not speak Russian, having traveled from morning to night and it was late, they told us that we were left right and we would change silver. We walked over an hour, we lost, we asked people how we could, we were exhausted. We had to note the address and explain it changes to flowers or pharmacies. Or they should go, because once I learned, I saw it was easy. We lost a lot of health. I don't understand as a hotel, it is not prepared for that. Thank you for we went. I don't recommend Russia to any foreigner with this complication. Let's take the dollars and change them or wait a day or be with us. And let's give them more guarantee than leave them $2,000!!! and passports.
Four Seasons Hotel Moscow
4.6/523 Beoordelingen
The location of the hotel is very good, the surrounding attractions are very convenient for shopping. The price of the room type picture provided by Ctrip does not match the actual price. It is best to ask before the reservation, the breakfast is more general, the hot food is not much, the western breakfast, the room scenery is poor, most of the interior is facing Courtyard, room size is large, spare parts are not bad, service response is slow, overall service is general, restaurant selection is small, concierge service is good, price is high, cost is relatively general
Mirros Hotel Moscow Kremlin
4.3/538 Beoordelingen
Location! The biggest buy is location! Located on Tiananmen Square, similar to Beijing Chang'anmen Street, the subway extends in all directions. Remember - Red Line Lenin Library Station Exit 4 is the nearest subway entrance. From Exit 4, it is a small square square. On the right hand side, the entrance to Kegong is below. Turning the left hand 200 meters away is the hotel, the entrance of the palace is the hunter business, a bunch of food and drink, recommend mymy, we ate three meals, 5 minutes from the hotel to the hunter business, and then go ahead to Red Square, Zhukov Statue, Four Seasons Hotel is there, The price is not a little more expensive than this, so live here, Red Square, St. Vasili, K Palace can turn a lot of circles a day, because close, the hotel interior front desk is very small, the front desk staff is good in English, the attitude is also friendly, but there is no St. Petersburg enthusiasm, but very real, Knowing that we booked the suite the next day, directly upgraded the standard room on the first day to help me upgrade to a suite, save room change,
Hotel Vremena Goda
4.3/524 Beoordelingen
The location of the hotel is very good. It takes ten minutes to walk to the Kremlin, Red Square, and to the south to Arbat Street. There is a super large toy store, there are many subway stations next to it, and there is a supermarket and bakery. It can be said to be quiet. The room is very clean, my room is in a corner location, so the layout is a bit different from other rooms, there are two small windows, but not too bright, other rooms are better, but my bed is a European-style large bed 🤗 toiletries are provided . The breakfast is bought with money, it is strongly recommended not to eat there, it needs to be ordered, not a self-service. The waitress has a mediocre attitude, and the food is actually okay, but she is not used to it. The price of more than 100 yuan to eat two staple foods, a cup of drink, a cup of yogurt, is really not affordable. It's better to go to the KFC next to it, 20% full.

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