We liked the hotel because it is convenient and very lovely.
However, check in was difficult because our room wasn't ready. They never called us to let us know when it was ready as promised and when we came back we had to stand in line again.
The worse part was that I paid through ******* ahead of time, but Battle House charged me again. It has taken me over a month to get a refund and the only reason I got it finally is because I got the credit card company involved. Be very careful if you pay before you check in because you may find that you've paid double!
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