Tudanca Miranda

We have stayed here a couple of times pre pandemic,it's a good hotel convenient for the motorway north and south,plus the river and old town worth a stroll.The reason for writing this review(I haven't been moved to write one for a couple of years) is Tudancas receptionist,Lorena.what a credit to the business!! We were allocated a room but wanted to be on the river side,the hotel was busy but Lorena without fuss allocated us another room everything we asked about was dealt with cheerfully and efficiently,she even printed off two e tickets for us! Grupo Tudanca,you have a brilliant asset to your business,UK hotels would be pleased to have her.

Good stuff, good service, clean room is clean sheet

Marion needs manners ! We booked online and arrived to a very busy checking in session. Marion the mature lady on reception was extremely curt to the point of being rude. We understood that it was busy for her with what appeared to be a group booking checking in but she was far from welcoming and couldn’t smile or greet anyone. We were given an accessible room with a wet room and I was looking forward to a bath as we had stayed here 3 times in the past. We asked her if we could swap rooms to one with a bath but we were clearly making her more unhappy. We were not fussy weather it was a twin room or a double, we just wanted a regular bathroom with bath. Marion very reluctantly swapped our room after telling us it was not possible and she re programmed our door key then literally threw the key on the reception desk in front of us then turned her back on us to see to other guests. We were horrified at this and so too we’re the next couple checking in that witnessed this behaviour. Marion you really are in the wrong job ! We will not be put off staying at the hotel you work in because in previous stays every time it has been a pleasure. The younger lady on reception In the morning was very pleasant and we reported to her how rude Marion was., she apologised for Marion’s rudeness. We will see you next year and hopefully Marion will have learnt how to cope with checking in a group booking without showing her stress through rudeness. The breakfast staff and housekeeping staff were very pleasant when we encountered them.

I got a very good deal for two nights at this hotel. Breakfast is just 4€. The place is a little bit old, but everything is very clean. The heating system works really well, it was really cold outside and warm in the rooms. They have free parking in the hotel. It is close to Miranda and convenient for those driving to different places in the area. Staff is very kind.

Easy to find, parking was good. Bathroom facilities excellent for my husband who is disabled. We arrived last night and there’s a cafeteria available but we haven’t used it.