Hotels in de buurt van USA Pawn & Jewelry, Milwaukie

I honestly don't think I've ever had a worse or more disappointing hotel experience than the one I just had at River's Edge in Portland. From the outside, when I first arrived, I wasn't sure if the hotel was even open. It appeared to still be under construction. The only things visible from outside the entrance were construction debris and plastic tarp. I wouldn't have been surprised to find I had simply gone to the wrong place. However, the doors did automatically open as I approached, so I cautiously entered. I expected to be chased out by an angry construction worker. There was no lobby, to speak of. The check-in desk was essentially a folding card table with a computer, and a frazzled employee who seemed to be frustrated to have to work under such conditions, exhausted from having to make excuses for the position they had been put in. My room was supposed to have a balcony with a river view. Only, the windows and doors to the balcony were sealed off with more plastic sheeting. Not only could I not see the river, I couldn't even get onto the balcony. When I went to wash my hands, there was no hot water. I mentioned it twice to the person the ”front desk,” but there was still no hot water when I returned from an evening out. I called down again to inform them that I still didn't have hot water, and was told that someone would call me back shortly. They never did. Consequently, I was unable to shower the next morning. I had to tell the person at the the front desk, again, that there was no hot water on my way out for the day. We did end up having hot water when we returned that evening. I had been told that the construction that was taking place that had necessitated the plastic sheeting on my balcony would be taken down the next day, and that our balcony would be accessible, but that never happened. When we returned from one of our evenings out, the elevators stalled just as it reached our floor, and the doors only opened part way. We had to carefully exit sideways to fit through the gap, but we were worried that the doors might close on us as we did, or that the elevator might suddenly decide to go up or down before we got through. We were informed that our room would only be serviced if we requested, so it basically felt like we paying for a bed, a parking space, and nothing more. Our bill was $437.54 for two nights of feeling like we were trespassers at a construction site. This is not a place that anyone should pay any amount to stay at.

Love the place was really nice

We stayed here a few times when it was a Days Inn and sometimes it was good and sometimes it was awful. The hotel has been totally remodelled, the rooms were spotless on our arrival, beds were comfortable, and the customer service was excellent. We always saw someone at the front desk no matter when we came in. We were there for three nights, but we didn't test out the breakfast that was included since we were visiting family.

I have had 5 rooms for a celebrity who was staying at your hotel and we had a fundraising event for a cancer hospital. We were not able to get the ballroom and your event mngmnt team got back to us very late. I was surprised by how difficult it was for us to get our event at your ballroom. Later we heard you are sold out and the girl I called to make the reservations, but i was able to secure 5 rooms for my guests. One of the guests was very upset, he was not able to sleep due to the ridiculous noise coming from outside all night long. People were walking and talking in the hallway. He even complained to the FD. I have got 5 rooms and paid over $3k where i could have gotten my rooms way cheaper from Marriot across the street, i thought your hotel is the best in this area but i was wrong. FD at check-in was amazing, The guy at the desk was very helpful, the manager was nice, Kiran was good. Jehoce the supervisor at the desk was amazing.

The environment is particularly good

Customer service was solid, they had to go breakfast which was a nice bonus(rotating hot food item, yogurt, drink, pastry, fruit), there’s also complimentary coffee/tea available in the lobby. Our room was pretty comfortable. Our second time staying here and I really liked it both times. Room AC worked well, WiFi was good. I’d recommend!

Great location, very clean. Love the pool and jacuzzi. And a huge fan of the breakfast. Love this place. Have stayed now a few times, consistently wonderful.

The room is fully equipped and the health service is good.