Extended Stay America Select Suites - Omaha - Southwest

Don’t book if you intend on checking in after 10pm. Was not informed of late checking policies. Late checking policies are that you call and a staff member will come to the property 30 minutes to check in. If you refuse to wait the 30 minutes they deem your reservation canceled and you will be charged. Will never stay at another hotel of this brand or this corporation. They will not receive my money.

I am a transient worker working normal 9-5 hours in the area. It is almost impossible to get a nights rest due the banging of a headboard in the room next door and the spanish music played all hours of the day from the 4 rooms on my floor with doors propped open. Animal urine is left to dry in the hallways. I have been here almost a month now and have yet to get any sort of turn down service or housekeeping (instead I'm told I can pay for a towel and sheet exchange as well as rent a broom from them to clean my own room). Weekends on the floor I am on is like being in a college dorm with residents going between rooms smoking and drinking. Coin operated laundry has credit card swipers that don't work and no way to get quarters unless you leave the property to get them somewhere else. Not a pleasant stay at all.