Sunshine42755919980
16 juli 2023
I want to give a favorable review of Hotel Teco because all-in-all, there's a lot to like about this property. Unfortunately, our experience was also filled with a fair amount of things we didn't like. The plus side of choosing Hotel Teco is that it's in a great location. You can walk to the Duomo in about 20-30 minutes, window shopping as you stroll down Corso Venezia. There is also a Metro stop about a block and a half away, with the Metro being rather easy to access. Breakfast is well stocked and the lady overseeing it all is extremely friendly and helpful . . . in oh, so many ways for she seems to wear many hats around the hotel. The hotel is obviously energy efficient, with motion activated lights coming on as you walk down a hallway, but this is both a plus and negative as sometimes the lights are slow to come on and the interior hallways can be quite dark if the lights are pokey. The downsides to our stay started with our arrival when the overly officious gentleman at the desk didn't offer any form of greeting. We gave him our name and said we knew we were early for check-in, but because of our 1:30 reservations for Il Cenacolo (The Last Supper), we were hoping to drop our luggage at the hotel and then check-in when we returned. After shuffling through many papers and examining a list or two, he acknowledged our reservation and did allow us to stow our bags in the breakfast room, which was not secure in any sense. About this time, a huge rain started outside and we asked the gentleman to call us a cab. He explained that it was very difficult to get a cab during a storm and all he could do was try to call through the computer. When I asked how we could get to Il Cenacolo if he couldn't contact a cab, he had no answer. He didn't seem very concerned about trying to help. The sad part is the hotel doorman across the street was actually more helpful to my husband trying to find a cab than the gentleman manning the desk at our hotel, and thanks to the other hotel, we were able to make our 1:30 reservation. On an up note, we did actually get the gentleman to smile by the end of the day, but it certainly would have been more appreciated with our first step through the door. And we definitely had better interactions with the two ladies managing the front desk during the rest of our stay. While our room was clean and comfortable overall, it did need a little TLC: the ceiling of the shower needed to be repaired, the information screen on the wall didn't have any of the detailed information it was supposed to be used for, 2 of the 3 wall lights didn't work, the bathroom sink didn't empty well, there were a couple of small holes in my duvet cover, and a lampshade needed its trim re-glued. We would have preferred to have these basics taken care than the mood lighting option in the shower that is highlighted as one of the technological updates. Did Hotel Teco serve its purpose? Yes. We just wish it served it a little more graciously.
Vertalen