Hotel Lido

非常推薦，前台非常友善，如果喜歡意大利古老而經典的style可以考慮，離地鐵和機場都很近。早餐選擇不多但口味不錯。

A decent place to stay very close to Metro-Tram station. Very clean place. Varied breakfast.Thanks to Joe who checked us in and didn't let us starve to death when we arrived late at night. Many thanks to Paola who did her best to help me with an issue with the toll receipt. Definitely go back again!

Perfect location for travel to Milano, Malpensa shuttle stops only 200 meter from the hotel. Metro lines are very close to the hotel and the breakfast was really good but veggies are needed. Kind and punctual staff. Clean room.

This is not a safe hotel. When I came back from the city around 6pm, I found my room door open. Receptionist told me housekeeping left it and was acting like nothing happened and asking me to have a beer with her. Worst service ever, absolutely terrible attitude. I do not feel safe and comfortable here. Beware of this place.

We stayed here for a match at the San Siro. It’s ideally placed - either two metro stops or an easy 15-20 min walk. It’s also really easy to get here from central Milan - literally round the corner from Lotto metro. We dropped our bags early and the receptionist was very friendly, offering us a complimentary coffee. The room was basic but very clean, with comfortable beds and a good shower. Breakfast was included and was really good. Wouldn’t hesitate to recommend.

I would like to praise the receptionists Paola and Seba. I received help from them in every possible thing, even not related to the hotel. Seba called the car rental company and spoke with them in Italian, and helped me a lot. Paola helped me find parking near the hotel. Thank you very much for everything, highly recommended.

A friend and I stayed here for two nights recently for the Italy v England football match. It may not be the most salubrious or luxurious of hotels but the staff, hospitality, assistance and welcome was truly marvellous. I must particularly thank Paula, who speaks brilliant English and is so warm, friendly, helpful and welcoming, a great, fantastic person. I think it's the staff who can make hotels the best experience, and here they are fantastic. If I am ever in Milan again it would be great to stay here again.

Nous avons passé 2 nuits à 2 dans cet hôtel, chambre 406. L'accueil fut souriant. Le petit-déjeuner : correct, sans plus. La chambre : mansardée, ouverture/fermeture fenêtre avec une perche qui mériterait d'être expliquée sur une notice dans la chambre, air conditionné qui ne fonctionne pas, douche qui fuit (bac mouillé), robinet droit du lavabo (eau froide) bloqué. Appel à la réception pour signaler la climatisation en panne : la personne répond que le patron a décidé de l'éteindre. Ventilateur à disposition si on veut. Bah non, nous on a payé pour une climatisation. La personne comprend et nous invite à nous adresser au Responsable de la réception (celui qui nous a accueilli). Check-out : le Respnsable nous informe que c'est la loi (on a vérifié, c'est vrai en-dessous de 25 degrés dehors) sur un ton péremptoire à la limite de l'agressivité, ton qu'il conserve lorsqu'on lui reporte les autres dysfonctionnements : il fallait le dire avant. Et en plus ça l'étonnerait bien parce qu'ils contrôlent tout en faisant le ménage. Donc il remet en question notre parole. Si on n'en a pas parlé, c'est qu'on a vécu très facilement avec. Si on l'a reporté en partant, c'est pour les autres clients qui vont suivre. En résumé : aucune information avant et une très mauvaise communication après. Et une désagréable impression que l'équipe (la Direction?) est surtout là pour encaisser l'argent. Le service client, ça s'apprend.

Ho chiamato 4 giorni prima per 3 matrimoniali,la Signore mi conferma la disponibilità e mi comunica gli estremi per il pagamento completo e anticipato.Al telefono il prezzo era 210€ al momento del bonifico mi mandano un email dove mi dicono che il prezzo era 250€ decido comunque di prenotare le camere visto che dovevo andare a Milano per una visita importante che doveva fare mia mamma,faccio il bonifico invio la ricevuta e mi confermano via email la prenotazione della camera. Poco dopo mi contattano dicendo che mi davano 2 sole camere e non 3 e che il prezzo sarebbe stato sempre lo stesso,chiedo spiegazioni e visto che avevo spiegato il motivo per cui andavo dico loro che non erano seri. Un loro collaboratore molto "simpatico" mi risponde dicendo che se mia madre aveva una visita erano problemi suoi e che le camere disponibili erano comunque 2,a quel punto chiedo il rimborso e disdico la prenotazione.Il rimborso è arrivato ma loro rimangono comunque degli incivili.