Booked a king room for 2 adults. The room is nice and big but here are my issues:
• no bathroom tissue (good thing we're prepared, experienced travelers, and had some in the car)
• the bathroom/shower area is rather small/cramped (good water pressure though)
• there were only 1 wash cloth, 1 hand towel, 1 floor towel, and two small bath towels for 2 adults
• there were two small pillows that when you lay on them it was like nothing was there, so asked for two more and got them within a few minutes
• the cable box wasn't working, so we called front desk about it and the young gentleman (clerk) acted like it was a bother to have to come and fix it
• the mattress was very hard (firm) and could barely move the next morming. *** They were not accomodating with either changing the mattress or letting us switch rooms. We were told that we couldn't switch rooms because then they would have to have the cleaners clean 2 rooms instead of 1
• speaking of cleaners, our room wasn't even cleaned. I don't think they even went into the room
Vertalen