Leonardo Hotel Middlesbrough

Really nice place , brilliant value, clean rooms with nice bathroom products all the staff really pleasant helga on reception was lovely and the spa was a bonus with free towels and padlocks at the spa reception paid a lot more for a lot less great parking for £6 def use them again rooms are really well appointed , safe, iron hairdryer good amount of teas coffees and milk only minus is it could use a fridge

This Hotel was booked very last minute for me, the 24/7 front desk was ideal and allowed me to get checked in at a very unsociable time of the day. The rooms were comfy and clean. The breakfast had a wide range of options and was all fresh and tasty.

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.

Stayed here for a concert great location to the venue. Quick check in

I enjoyed my stay.. Great reception

地理位置：算是比較鎮中的，步行到提賽德大學10分鐘以內的，步行到幾個超市七八分鐘，步行到火車站也是七八分鐘。 設施：應該是個舊的酒店，攜程的時間不太準。給我的房間沒看懂，標準間麼床有大有小。沒有洗漱用品。 衞生：真的有點差，第一天入住就覺得不那麼乾淨，有殘留毛髮。住了幾天，要麼不打掃，要麼忘了倒垃圾，要麼沒弄乾凈。 服務：算是比較差，打掃完不給水和小餅乾，衹能問前台要。最後一晚上的那個前台很差，讓我自己下去拿水，還説一個人住衹有一瓶。我説一瓶也沒放，邊上有位男士也説，沒放水也沒打掃。