Quality Inn Cleveland Airport

They don’t clean the rooms. Floors were disgusting, dirty and sticky with hair and dirt from prior visitors. Bathroom was even worse. Pillows and sheets were stained. The first room before we switched smelled of **** so badly we had to change rooms even after trying to air the (non smoking) room out all day. Then that night someone literally got access to our room and at 2 am opened our door because the front desk gave them access.  Manager not on site to assist. I am surprised the health department hasn’t given them warnings already. I don’t leave bad reviews and I don’t complain about things but this was above and beyond neglectful.

Nice place to stay. Friendly staff ⚕️

The floor is not clean. the hotel condition does not match the review of 3.7 online.

The coffee maker didn't work in the room.

Room spelled like bleach, toilet seat was loose, deadbolt was broken, behind the bed was dirty, horrible stay

Basic room, clean, and felt safe. The air conditioner was super loud and the curtains did not fit the window properly, so bright light from the outside walkway shined into the room all night. These rooms have outdoor access with no interior hallways. If you are light-sensitive or want extra privacy from people walking by, bring something to clip the curtains together and secure the edges. Overall, it was clean, I felt safe, and the price was right.

The room was dirty and in need of major repairs. The floor had mud on it when we walked in, the tub had yellow stains that showed it needed to be cleaned, the beds had stains on them. We were given two towels for three people. When we asked for more, they didn’t have any. What hotel doesn’t have enough towels? We were told that the room would be cleaned our second morning and it was never touched. I will not stay here ever again.

Price was better than others near by. Room was comfortable and clean. Check in was ok but was not able to get handicap accessible as I'd hoped. Breakfast is at 7 which was no benefit since I like to be on road before.

I had my first very bad encounter at this facility. There was a female staff that I had never met before as I come there pretty frequently. She called my room at 10:12pm complaining of noise over her head in the office. I was fast asleep and told her it must be the other room opposite side over her. She knew that I was the one in the room and she was just being flat out ******. I came to office to explain and she loudly put me out of the office with threats of calling the police. I packed my things and left. I doubt if I return as long as she works there. She had so much hate in her eyes and voice. I’m 57 years old and I don’t think I’ve ever experienced anything thing like it before.