Citizenm Miami Worldcenter

De kamer was erg klein, het stapelbed was onhandig en er was geen plek voor koffers. De locatie van het hotel was echter goed, in het stadscentrum met goede verbindingen en dicht bij winkels. Het ontbijt was prima en 's avonds was er veel te doen en was het gezellig.

Kom hier niet heen, het hotel is vies. Een goedkoop hotel durft meer dan 1000 yuan per nacht te vragen.

Het hotel was ijskoud, er was alleen airconditioning, geen verwarming. Het water van de boiler werd niet warm genoeg; ik kreeg kippenvel na het douchen. De kamer was piepklein. Ik heb een onprettig verblijf gehad. Slechte beoordeling. Er werd drie dagen lang niet schoongemaakt. Slechte beoordeling.

We hebben door heel de VS gereisd en alle kamers waar we verbleven waren inclusief belastingen. Geen enkel hotel heeft ons ooit een extra bedrag van $45,67 aan toeristenbelasting in rekening gebracht, zoals bij u wel het geval was. Toen ik hiertegen protesteerde, liet het personeel ons, bejaarde mensen van in de zeventig, meer dan drie uur onbeheerd achter. Na het uitchecken werd er echter, bovenop de reeds geboekte kamerprijs van 3340 RMB voor drie dagen (inclusief belasting), nog eens $351,36 + $45,67 in rekening gebracht. Deze praktijk is een belediging en een schending van de contractuele afspraken en de beginselen van eerlijkheid. Wij eisen met klem dat u deze situatie rechtzet!

The venue was beautiful, I enjoyed the view of my room and the staff was amazing. Fast and friendly service and close to a lot of attractions I will definitely be staying here again.

Amazing hotel, wish I had longer than one night. Very modern and stylish with good views from my room and the rooftop pool of the city and Miami heat stadium

Comfortable bed, good tasty breakfast, clean and nice hotel

The location was excellent and the rooms were nice and clean. The staff, mostly younger personnel were not very helpful. For example, there was a fire alarm and an announcement was made that we had to exit the hotel. I had just gotten out of the shower, my hair was still wet, I got clothed and left the room. In the lobby, everyone one was acting normal--just sitting, checking in, drinking, the staff just walking, etc. I was in the lobby wet and dishoveled and waited for a few minutes and I finally asked the front desk if I could go back. He said it was a false alarm. First, an announcement should have been made that it was a false alarm and that we could go back to our rooms. Second, the staff should have told me and announce that it was a false alarm (instead of me having to aks). Another example was that I had to leave the hotel very early in the morning so I called the front desk if I could check out over the phone. The front desk told me that I could not and that I had to come downstairs and do it personnally. Most hotels allows you to check out over the phone or through the television menu. Also, the blinds and the curtains opening and closing (you have to use an IPad) did not work properly.

Our stay at the hotel was so nice The rooms were very clean. The staff was very helpful. The breakfast was very good as well. The whole place is just so cute so many spots that you can take pictures. Every corner is well decorated and so clean. The rooms are very modernized And you can control everything in The room Remotely I would definitely visit again. Oh yeah, in the pool area is so cute. Everything about the hotel was nice.