I enjoyed my stay at the Prime Hotel. I had never been to Miami, Florida before, and this hotel DID NOT disappoint! I will suggest my relatives and friends to book a room here. At all times, I felt secure and at ease. The housekeepers were friendly and cleaned my room daily. Also, the rooftop pool was perfect! The water was always warm and clean.
I wasn't fond of the situation in the evenings when I had to pass by the restaurant to get to the elevator to access my room. One of the employees made a comment to another employee about my partner and I, in Spanish while he pressed the elevator button for us. I thanked him and he ignored me. I don’t think he knew I spoke Spanish. I felt horrible about this. Although, every time we tried to use the side door leading to the stairs, it was locked, and I wish I had said something to someone or asked for clarification on what would be the appropriate procedure to access the rooms if the side door is locked.
I thought I would share this experience to hopefully help future guests ask the right questions. Finally, the young lady at the front desk was always so friendly and professional! Thank you for making me feel welcome.
Vertalen