Jacqueline
23 februari 2024
I enjoyed my stay overall. They staff was very helpful, attentive and polite.
The most challenging was the size of the room. There was my adult daughter and I. We are both tall so we noted that the beds were "double" size, not queen size as advertised. They are not the same thing. No way two Queen size beds would have fit in that room.
The hotel restaurant is decent but nothing we ate was worth "$$$" prices. Also, I was surprised to see the a service charge of 10% on the restaurant bill. I was told that was for tipping the kitchen staff. I've only ever seen the tip that I pay be of my choosing and a customary 20-30%. While I did tip the wait staff the 20% + amount if I have such a bill in the future I'll be more inclined to tip the waitress 8-10%, because I don't like hidden charges.
And, perhaps this is just a South Beach thing but not offering drip coffee with free refills is absurd.
Regarding parking. It was $23/day on a first come first serve basis. Parking for the four days was paid upfront. On the third day there was no space in the parking area and my $23 for that day was wasted and I had to pay to park somewhere else. The parking lot was not totally dedicated to M****illes customers with is another reason it was hard to find parking in their lot. The lot is small and so it's difficult to get in and back out of parking spaces. Security gate did not close completely in the lot.
All that being said it was a nice, clean stay even though overpriced in so many ways.
Vertalen