FairBridge Inn Express Merrillville

Property needs some repair but you can see that repairs are being done. Lady at front desk was very kind. Given time I think things as they get done will be very nice.

My bed sheets contained debris and the bathtub was dingy. This hotel was much nicer in 2002.

-Adequate price relative to quality- The overall quality of the stay is well represented by the price. While not a horrible option for an overnight, I was disappointed to find how "dingy" the facilities were upon entering the room. While safe, a nervous sense developed when going to and from a vehicle to the room. Staff was helpful overall, but seemed annoyed when prompted with questions about the stay.

The rating for this place was highly inflated. There was a homeless guy, wrapped up in a big blanket, sleeping by the door, so I was worried about walking in. I called the front desk and was told to go to a side door and not worry about the homeless man. I got checked in and into the room and it smelled strongly of cigarette smoke. I called to let him know I wanted a non-smoking room and he told me it was. I requested another room. The second room also smelled like smoke but i was desperately sleepy and felt i couldn't drive anywhere else. We received a knock on the door, which was after 11pm and my husband said some guy was standing out there. I called the front desk and he told me it was uber eats and the guy just went to the wrong door. The first bed had who knows what on the mattress. The second bed wasn’t much better. I slept in all my clothes.

The rate was on par with the property. Carpet could stand to be cleaned/updated. Staff was great?

Note that the promotional image is of the reception area, not a room. There's a reason for this, the rooms are dismal. This is the cheapest hotel in the area, but not by a whole lot, and the others are significantly less run-down.

Although the room decor could use some updating, the room was clean and tidy. The staff that I encountered were friendly, professional, courteous and most helpful.

Pleasant basic accommodations with a spacious room. I enjoyed my stay.

I contacted the front desk asking for another room because the room to the east of me, which is the room to my right, was smoking heavily and I'm allergic to smoke,. I also had just washed my clothes now my lungs & clothes are smoke-filled. The office said no one was next to me. I explained that their workers sometimes go into unassigned rooms to smoke and someone was in their smoking because it's bothering me. He did not give me another room. My lungs & clothes are full of smoke and I don't have a car to go anywhere else. It seems like they tried to put me somewhere with no one on either side of me but a worker or other person with a key went into the room to my right and is smoking heavily on me while I struggle to breathe. This is very unfortunate for me. They should stop giving certain employees key access and check the rooms that are supposed to be unoccupied upon request to verify that no one was in there when guests complain of smoking in a room that was supposed to be empty!