Gastgebruiker
4 december 2023
To anybody reading the reviews, you may notice a nasty character keeps coming back under different names to leave stinky and fake reviews. Well, let me tell you the story about this rather crazy individual. He booked a stay with his girlfriend at Nuarro years ago (I think it must be around 4-5 years ago) and didn't read his email properly. Firstly, he was given a discounted rate with the usual inclusions at that time: Full Board accommodation (all meals, teas/coffees, filtered water), non-motorised activities and taxes. Exclusions were transfers, drinks, motorised activities and anything not mentioned in the inclusions. This is how it was sent to him in an email (of course, this email is still in our system). Maybe it was a language barrier, but this chap seemed to think that Full Board meant All Inclusive and they proceeded to sit on the beach every day and demolish bottles of top-shelf spirits, assuming they were included in his wonderfully discounted rate. When it came time to pay the bill, his eyes nearly popped out of his head and he was rather irate. After fighting with management, he returned to his country of origin and proceeded to slander Nuarro Lodge wherever he could. He continues to do it to this day, even taking on multiple assumed profiles here on TripAdvisor. Very sad and rather psychotic, considering this happened so many years ago! We have to wonder if he is perhaps leading an unfulfilled life. So far, everybody who has booked with us who has come across his reviews realised exactly what was happening, rolled their eyes, and decided to rather trust the multitude of excellent reviews across multiple platforms, and to come and enjoy the magnificent piece of Mozambique Nuarro is delighted to call home! See you there :) PS. I spent my own honeymoon at Nuarro and would really like to go back now, please!
Vertalen