Ramada by Wyndham Manila Central

Geen vroeg inchecken en geen restitutie, wat een vreselijk hotel!

Extreem slecht. Niet aan te raden.

We waren een beetje overstuur omdat ze me voor 5 uur vroeg inchecken ongeveer 2550 in rekening hadden gebracht en daarna moest ik de kamer twee keer veranderen en geen goede zonder tv-kabel die eindelijk werkte, gezien de comfortabele kamer na 5 uur. Over het algemeen was alles prima. Omdat we allebei senioren zijn, waren er problemen met de inchecktijd, oké.

This is a hidden gem. The hotel is convenient and central for shopping in Divisoria and if you want to do a lot of food tasting. The hotel itself is fabulous that I extended my stay for another night. What was outstanding are the staff who went beyond their way to help you. Jeff, Jay vee, Pao, Patrick, Jessa, you guys made our stay worthwhile.

I chose this hotel to celebrate a special occasion and was genuinely looking forward to the stay. The property itself is beautiful, well-maintained, and offers the quality you would expect from a 4-star hotel. Unfortunately, the service and communication did not meet the same standard. Before my arrival, I submitted a special request and received a response from the hotel with additional information. To avoid any confusion, I even called the hotel to clarify the details. Afterward, I modified my request through the proper channel, assuming it would be reviewed and updated in their system. To my disappointment, the revised request was never acknowledged or acted upon. What is most frustrating is that the hotel had multiple opportunities to review and confirm the updated information, yet it appears that no one checked it. For a 4-star property, attention to guest requests and communication should be a basic expectation, especially when guests are celebrating important occasions. While the facilities are impressive, the lack of attention to detail significantly affected our experience. A beautiful hotel alone is not enough when guest communications are overlooked. This experience left me disappointed and feeling that the hotel fell short of the level of service it advertises. I hope management takes guest requests more seriously and improves its internal communication processes, as this is an area that clearly needs attention.

I had an amazing solo stay at Ramada by Wyndham Manila Central. The room was spotlessly clean with complete facilities, and the hotel environment was quiet and safe for single travelers. I especially want to praise three hotel staff members: Edward, Paolo and Jessa, They were extremely warm, patient and helpful. They kindly helped me store luggage, gave detailed travel tips about Manila’s attractions, and responded to all my requests quickly. All aspects exceeded my expectations. I will definitely choose this hotel again on my next trip to Manila!

The hotel is beside Eng Bee Tin and other eateries. The hotel is also close to Binondo Church

the best place to stay in Binondo for our food trips. Been here twice and will stay again ＜3