Homewood Suites by Hilton York

酒店位置優越，配套齊全，非常乾淨，景色宜人，停車場寬厰。套房又大又舒適，廚房灶台、餐具、微波爐、洗碗機等一應俱全。早餐不錯，晚上還有可口的啤酒（15刀）。前台服務也挺好。

This place was nice the first time i stayed. But this time around they charged me 330 for smoking in a room i infact DID NOT smoke in. The evidence they "had" was some dirt on the floor. We had 5 kids with us and dont even smoke in our own homes let alone someone elses property. I paid money to stay here and they robbed me of 330 for dirt on the floor they said was from smoking.. never even called me before charging me nor did they give me any receipt for what they charged me for. This hotel will never get my business again! stuck up im better than everyone pricks. But yet its okay for a bunch of teenagers right outside the exit door to smoke MJ right under the CAMERA! Truly glad im not welcome back to this money hungry good for nothing facility. Happy freakin new year!

This property is a stand out for Hilton. Essential to this property delivering as it does is its staff. Every person behind the desk, the housekeeping and engineering stafff are all excellent at what they do. Not surprisingly, the leadership at the hotel emulates the spirit of customer service with brisk efficiency. If you have a chance to take a night or 5 here, you will be glad you did.

While the room was clean, and comfy I was little bothered that we had to walk nearly 100 yards to get to and from our room. The lack of signs made me feel like a mouse in a trap trying to find my way out. My hubby has a foot issue and it really bothered him that we couldn’t get to and from the lobby easily. Secondly, two night stay and we missed the first mornings breakfast. Hubby and I decided to pack and carry everything to the second mornings breakfast so that we did not have to walk the ‘green mile’ to get our bags for checkout. It was 9:45 and I told my husband I would head down and get our breakfasts prepared before they closed at 10, if he would gather and bring our one suitcase and overnight bag. When I get to the breakfast bar, I start gathering eggs and bagel, sausage and such while waiting on one young man making a waffle. Once that man was done, I saw the woman picking up the waffle machine (9:55) and I asked if I could make a waffle and that I was waiting on the machine to be free. She told me quite abruptly - ‘there is no more waffle mix’ as she picked up the machine and packed it away. I was taken back by this because the gentleman before me was able to make one. Her attitude was a little rude as if I was inconveniencing her. Her name was Nancy and I hope the managers read this review. I looked at my watch it was still BEFORE 10 when I asked. I expect more is customer service from a Hilton property.

We were in town for a performance at the Apelle Center. The accommodations were excellent and the staff was professional and friendly. Would definitely consider staying here again when we come back to perform next year.

Armenta at the front desk was amazing. She was so good with all of us families and the boys we were with. Very sweet, motherly, kind, and understanding.

The most unique area at this property was the outside seating area. For smokers, even though most are against it, they have an old school bus stop looking covered area with a heater inside so we could stay warm and dry while being able to smoke.

We were greeted upon our arrival by two lovely individuals and they set a tone for our stay. We were not there very long but the room was comfortable and quiet. Access from the highway was easy on and off. We stayed the next night in another hotel and that one couldn’t hold a stick to this one.

The energy from the staff was perfect! Must say high class Hotel better then expected. Thanks to the staff for an amazing experience i’ll definitely be back many more to come.