Margaritaville Vacation Club by Wyndham - Rio Mar

I can not say enough about this resort. Our bartender, Xavier, was the absolute BEST! Fast at getting our drinks. He recommended several places near to eat, ride horses on the beach, shopping. He is amazing. Hate to be going home tomorrow! Alexis and Julian at Roots were great too!

Rafael and Ruben were very helpful, put out the chairs and umbrellas and tables as I requested everyone is so friendly here The only thing is the three fancier restaurants are fairly expensive. Not that the food is not good or it’s fine dining for sure.

One of our favorite resorts. The staff is always warm and welcoming. Shout out to Joel Verdejo at the beach. Great service with a huge smile. The room are beautiful and clean. Views are amazing. The swim up bar is a must. Many restaurants to choose from on site.

I truly enjoyed our trip from the time we were greeted by Marisol at the from desk until it was our last day and we ate lunch in the restaurant with M. Williams and they sang happy birthday to me! I went on a girls trip and the staff was very friendly and helpful. When we went on the beach Joel helped us practice our Spanish and all the fitness instructors were polite during the classes. I did the Latin classes and all the resort activities and has a blast! Edwin and Elion gave us great ideas on excursions and restaurants to visit in the area and they did not disappoint. If you are looking for a place to get away I would choose here again. Even though I prefer an all inclusive I would say they food was pricey but delicious.

A great 5 days. We’re timeshare owners. Our first time at Margaritaville. Shout out to Marisol and Sassi- front desk agents. I saw Marisol every day. She always wore a smile. Eddie, maintenance, fixed our AC. The AC sensor in 5103 needed new battery. The room started to smelled musty. The room service agent who was working at 8pm on 8/13/24 was amazing. She kept us alert of our food delivery. UNLIKE any place I have been. Xavier at the swim up bar was great. I had just bought my brother, a pineapple and Malibu. Upon getting his food at the pool he accidentally spilled the drink all over the place. For $15 I was not letting that go. I went up to Xavier and asked him if he wouldn’t mind pouring a new one. He had not served me. Andreas had. Xavier was a bit skeptical of me at first. He did the right thing. I sent a note to the food and beverage manager, letting him or her know that Xavier chose customer service over everything else. Joel at the Hotel side working towels was sweet. He even asked my name. I truly appreciate that. I loved the chairs and umbrella at the beach. Complimentary too. I was pleasantly surprised. The only person that I didn’t quite care for and did not get good customer service from was Rocio. She offered us a sit down but never got back to us regarding an update. We had our terms. Her loss. The restaurants service was slow but worth the wait. We had dinner in Il Palio and Roots. Both Chayanne and Willie provided excellent service. Kevin at the Cucai bar was nice too. He took our picture and engaged us on conversation. Some criticism I did have is I thought they would’ve piped more of Jimmy Buffett’s music in at the pools. The pools were quiet. I anticipated hearing more songs. To pay for parking every day was absolutely ridiculous. There was no need for them to have to charge us. It would’ve been nice if the coffee shop next to the ****** would’ve stayed open all day. I’ll return.

Love the resort enjoy Margaritaville and Rio mar the joy of both world we stayed in mv and our family stayed in rm celebrating 32 legal years of marriage and our granddaughters 16th bday and grandsons 11th bday we can’t wait to come back

The rooms are beautiful and the customer service is top- notch. The staff at Margaritaville are more than happy to help. The vacation specialists are caring and genuinely interested in their clients. Thank you, Mirelys, Tony and Hamid! You make us feel like family.

We had an awesome vacay here! Beach/ pool/ restaurants/ ****** / golf ⛳️…. It was amazing! Everyone was so nice and helped w anything we needed! We will bb soon! Tena at the front desk and Jose at Caicu Rum Bar ….. I miss it all back in freezing VA! So many pools and restaurants to choose from……

Merry Chris**as 🎄 Our stay at the Wyndham was fantastic! Beyond the beautiful beach and accommodations, the key differentiator was the guest care we received from check in through check out. We did have a small guest service opportunity during our check in, but Sasi and Zandra instantly turned the situation around which set the pace for the rest of our stay. The high service level bar set by the front desk and management was matched or exceeded by all team members including Angelica and Prajerio at Iguanas to Ramon at Caicu and to all the staff at 5 o’clock and the ******. The most important thing to note is that the outstanding service we received just came naturally from the entire team! Thank you again for making our stay so wonderful!