Eurostars Madrid Tower

De faciliteiten zijn oud, de verlichting is slecht, de hygiëne is matig, de service is matig en de suite die ik geboekt heb is niet groot genoeg en de prijs niet waard. Het is geen vijfsterrenhotel waardig.

Het was een beetje ver van het station, wat lastig was. Achter het hotel zijn er talloze stijlvolle eetgelegenheden.

Ik heb van tevoren contact opgenomen met het hotel om de datum te wijzigen, ook al had ik het visum nog niet ontvangen. Ik heb alle documenten aangeleverd, maar ze hebben mijn aanvraag nog steeds afgewezen. Ze hebben ook meerdere keren om aanvullende documenten gevraagd. Uiteindelijk hebben ze de datum nog steeds geweigerd.

Very high end hotel with a nice view. The spa pool costs €30 per person which is extra and not included with stay. €2 for a cap for ladies. Gym is free access. Need to take subway 10 and 9 to go to Madrid central. Hotel can call taxi for you to airport.

❗️ The door handles are very sharp metal, which I think would be dangerous in a slippery area like the bathroom, especially if you have children with you. For me personally been traveling quite a lot countries and stay different luxury or normal 4/5 stars hotels, it is the first time seeing this kinda unreasonable design. I cannot imagine what gonna happen if someone slipped.❗️ 😉 The room was of a good size, well maintained, the mattress was very comfortable, the smart curtains were nice, and free drinking water was provided every day. 😅 The hot water temperature was not high enough and the water pressure was a little lacking. 🤓Overall, it was a great opportunity to experience a 30-story restaurant, given that there aren't many high-rise buildings nearby. But for the same price, there might be more exciting options downtown.

Very nice place, me and my girlfriend really enjoyed the place and room was beautiful

The hotel is far from the city centre. It takes almost half an hour by UBER or taxi to arrive in the city centre. The area near the hotel has 4 tall towers, and a few minutes away is a little sunken area with a few restaurants and clothing shops, but no supermarket nearby. In the lobby of the hotel there were many visitors dressed in suits everyday for conventions. They often blocked us when we tried to pass by or they crowded the elevators. Our room was not new at all; we wanted to change the room but we were told the hotel is full so "come back tomorrow". Our shower door would not close, so water leaked out a lot. Our bathroom sliding door was so crooked that there was a big gap when it was "closed". The bathroom sink water drained extremely slowly and was almost overflowing. The lights control system is stupid, with no separate light controls for the bathroom. Either all the lights on or all the lights off. Overall the hotel is ok, but many things need fixing.

very good hotel but pay for access to spa when the most espensive room is not normal 1 night more 300€ and pay spa seriously !, and 1 hours no more , the women's come for say is finish lets go is normal is 5 starts hotel !!!

Excellent Hotel, very attentive and good location.