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5 star

Sanctum Regent's Park
4.4/513 Beoordelingen

Sanctum Regent's Park

London|0.28km van Lord's, Middlesex C.C.C. Practice Ground
The booking and check-in was very smooth. The lobby is impressive with a 24-hour front desk service. We checked in late in the night and were very impressed with the generously size 3 bedroom apartment with four full bathrooms. Our family of four became six after two nights and five for the next few days. In the last four days we were only four people in this huge apartment. All was going well until the day… Our grandson came back from London Zoo with face paint which we later decided to remove before he went to bed. We used one of the towels (wetting it) and got the paint out. Agreed that 1/20th of the towel was stained which is typical but having done that several times back home, we knew it needed just one wash for the colour to get off the towels. My husband got a call a few hours later on the apartment phone, from one of the reception staff by the name of Mr. Krzysztof, telling him that there was blood on the towel and it was ruined. Several points to make here- when you assume something or go on heresay you always give the other accused party a chance to respond. My husband told him it was face paint but Mr. Krzysztof stood his ground also ignoring the black paint that was with the red paint (spider man theme ). Secondly, he did not ask how the guest was if he had seen “so much blood”. He could not be bothered and said we had to compensate for the towel! I went downstairs a little while later and had a conversation with him in a stern tone but never raising my voice. He refused to believe me so I asked to speak with the manager. He called the manager and told him that I was screaming in the lobby. The second staff at the front desk is proof to the fact that I did not raise my voice. Viola! The manager voiced the same words as Mr. Krzysztof and said it was blood! All based on what was told to them by housekeeping who did not speak a word of English. I told him that this was a insignificant cost to the company if at all the towel was ruined and he said it was not as they were “a small company” and could not absorb the cost. I didn’t know that there were many meanings to the term “small company”. It also meant that you had to go to front desk to get extra sheets, you are given only seven towels as that is the number of maximum guests allowed in the apartment of that size and no more (they actually made me go and check how many towels and hand towels I had and report back to them so they could decide if I could have more) and also, all the toiletries are just a starter kit as per the manager. You have to then use your own and nothing is replenished. There was one day that two towels were not replaced in one of the bathrooms and they refused to believe me that the towels were not replaced. What is it with these towels! The conversation ended with me asking them to wash the towel and see the outcome. A wet towel came back to me a little while later, with tiny smears of red still on them. I washed it in the apartment , completely back to its sh

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Op zoek naar hotels in de buurt van Lord's, Middlesex C.C.C. Practice Ground? Vergelijk kamerprijzen en beoordelingen om uw ideale verblijf te vinden.
Sanctum Regent's Park
4.4/513 Beoordelingen
The booking and check-in was very smooth. The lobby is impressive with a 24-hour front desk service. We checked in late in the night and were very impressed with the generously size 3 bedroom apartment with four full bathrooms. Our family of four became six after two nights and five for the next few days. In the last four days we were only four people in this huge apartment. All was going well until the day… Our grandson came back from London Zoo with face paint which we later decided to remove before he went to bed. We used one of the towels (wetting it) and got the paint out. Agreed that 1/20th of the towel was stained which is typical but having done that several times back home, we knew it needed just one wash for the colour to get off the towels. My husband got a call a few hours later on the apartment phone, from one of the reception staff by the name of Mr. Krzysztof, telling him that there was blood on the towel and it was ruined. Several points to make here- when you assume something or go on heresay you always give the other accused party a chance to respond. My husband told him it was face paint but Mr. Krzysztof stood his ground also ignoring the black paint that was with the red paint (spider man theme ). Secondly, he did not ask how the guest was if he had seen “so much blood”. He could not be bothered and said we had to compensate for the towel! I went downstairs a little while later and had a conversation with him in a stern tone but never raising my voice. He refused to believe me so I asked to speak with the manager. He called the manager and told him that I was screaming in the lobby. The second staff at the front desk is proof to the fact that I did not raise my voice. Viola! The manager voiced the same words as Mr. Krzysztof and said it was blood! All based on what was told to them by housekeeping who did not speak a word of English. I told him that this was a insignificant cost to the company if at all the towel was ruined and he said it was not as they were “a small company” and could not absorb the cost. I didn’t know that there were many meanings to the term “small company”. It also meant that you had to go to front desk to get extra sheets, you are given only seven towels as that is the number of maximum guests allowed in the apartment of that size and no more (they actually made me go and check how many towels and hand towels I had and report back to them so they could decide if I could have more) and also, all the toiletries are just a starter kit as per the manager. You have to then use your own and nothing is replenished. There was one day that two towels were not replaced in one of the bathrooms and they refused to believe me that the towels were not replaced. What is it with these towels! The conversation ended with me asking them to wash the towel and see the outcome. A wet towel came back to me a little while later, with tiny smears of red still on them. I washed it in the apartment , completely back to its sh
Danubius Hotel Regents Park
3.9/5108 Beoordelingen
This hotel gives me a better feeling. Conveniently located on a hillside, trains and tracks can be seen in front of the hotel. Although the hotel facilities are a bit old, the rooms are clean and tidy, the bathrooms are large, and the bathrooms are comfortable. The hotel’s breakfast is particularly rich, varied and elegant, at £11/person. The front desk service is also polite.
Three Falcons
4.3/540 Beoordelingen
Marylebone
I can highly recommend this place. If you’re looking for a comfortable low cost room in central London then look no further. Great value at under £100 for a Friday night. Try getting a Travelodge for that. The bedroom while on the small side was modern, well appointed and with aircon, a very comfortable king sized bed and an excellent recently fitted out ensuite with a great shower. I couldn’t fault it. It was also very quiet. Our only regret was that we didn’t have time to sample the Indian food in the restaurant downstairs. It looked and smelled great (although that didn’t permeate to the hotel area). We would definitely use the Three Falcons again.
Comfort Inn Edgware Road
3.5/540 Beoordelingen
Marylebone
I chose this hotel for my family vacation based on the Comfort Inn name. We have always enjoyed the quality of Comfort Inn hotels in our previous travels. This particular hotel does NOT live up to the Comfort Inn name. It didn't feel structurally sound nor safe. The floor felt like it was crumbling under our feet in certain areas of the room. It sounded like people walking above us were going to come through the ceiling. The carpet was filthy. We could not see out or open the window -- it appeared to be nailed shut and there was something hanging over it on the outside. Breakfast options were extremely limited. So disappointed! BTW, we stayed in room 101.
Europa House Apartments
4.5/520 Beoordelingen
The hotel is very good, the facilities are complete, clean, the surrounding community is convenient, civilized, there is a garden behind, like the small Hyde Park, it is recommended to walk to Notting Hill, the scenery along the road is highly recommended.
The Warrington Hotel
3.8/519 Beoordelingen
The atmosphere of the hotel is very elegant. The room I stayed in was wonderful. The hotel was kinder. The surrounding environment was nice and quiet.

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