City Inn Express

Great location. Man at the front desk got us a fan which was great. Shower works a treat.

i cancel my booking but they intentionally reject my cancellation intentionally and when i spoke the reception he said me that you are creating the problem with wrong people

Good service

Very dirty rooms. I asked to be moved from the 1st room given due to the layers of dust everywhere. They moved me to another room, which was slightly better but still below par. The room was cold. Hotel very noisy, poor sound proofing. I literally got no sleep. They advertise free parking, but charge £20 per night when you get there. The pictures do not reflect the rooms. They are extremely small. I didn't even want to use the shower. I left at the earliest opportunity in the morning. I slept on top of the bed with towels as they were the only clean thing in the room. I dont usually leave negative reviews, however I was very disappointed with this stay. Although its a budget hotel, there should still be a minimum standard. Only positive is the location is in easy reach of everything.

Friendly staff and a comfy, clean room with all the basics. Ideal for my one night stay. Good value.

Stayed here due to location and carpark (which we were then told was an extra £20). Hotel room was up two flights of stairs (no lift offered). Once entering the room, you could clearly see that this room had not had a thorough clean for a long time…. Even finding a pair of someone else’s dirty underwear under the bed side table. 1 coat hanger, between my husband and I…. but No pole in the wardrobe to hang it on. Some questionable stains all down the backs of the bathroom door, the bin was completely rusty, there was no kettle, or even any cups to pour our own drinks into. Drawers were bashed up, and to top it all off, the view outside the window… at eye level, was a poor homeless persons set up! Not pleasant for either of us! Would I stay here again? Absolutely not.

Arrived only 1 towel in family room mentioned to reception informed they would rectify it, they didn't. Only half a toilet roll available, no tea coffe facilities in room, you could make one down stairs if you wanted to. Bathroom no plug in sink toilet was dirty and tiles held on wall with packing tape Overall it was the worst accommodation i have had the misfortune of using in London

The hotel was brilliant for one night stay staff were kind and polite beds were comfortable downside was the kettle and microwave was downstairs

While the room is small it still has two beds, a tv, an on suite bathroom with a shower and a fan, though ours didn't work. Our room got a bit warm but it was small enough that opening a window cooled it down a lot. While the beds aren't incredible they're good enough for a cheap London hotel. My only real issue is the hotel itself is a little tricky to find, it's around a weird bend.