Citadines Holborn - Covent Garden London

Citadines Holborn ligt op een handige locatie op enkele minuten van de metro. De faciliteiten zijn verouderd en moeten worden vernieuwd. Basisvoorzieningen zoals douches, verlichting, tv, USB-oplaadpunt moeten worden bijgewerkt.

Uitstekende locatie naast Holborn Station met veel winkels en restaurants in de buurt. Verder niets indrukwekkends.

Uitstekende locatie, maar de kamer is een beetje klein. Hotelkamer biedt een eenvoudige magnetron die geschikt is voor gezinnen die graag op de kamer koken

Kleine kamers voor een serviceappartement. Teleurstellend voor een viersterrenaccommodatie. Geur afkomstig van het rioolsysteem.

Everything very good !!

I truly appreciate that your hotel provides rooms thoughtfully designed for guests with disabilities. However, I would kindly suggest being mindful when assigning these rooms to guests who may not require such specific accommodations unless specifically requested. I was assigned Room 131, which was a room with facilities for disable person, which was clean and well-kept, but I found the bathroom facilities disappointing. The shower had a curtain instead of the screen shown in the booking photos, the sink was set too low, and the toilet didn’t have a lid. This was inconvenient for me, as I prefer to close the lid after use—a habit I’ve developed since Covid. When I shared my concerns with the reception, they informed me that they couldn’t help directly and advised me to email their office. Although I did so, their response offered a room change but only if I could return to the hotel within a very short timeframe. Since I couldn’t manage that, I ended up staying in the same room with no further assistance. Overall, this experience was disappointing, and I expected better service from this hotel.