Somerset Hotel Baker Street London

Room had not been cleaned properly. found popcorn in the bed. The bed had been made but there was no way the sheets were fresh and clean. Never stay here again, very disappointed.

Nastiest place I have ever seen

前台小哥超級棒，服務很好，前台有免費咖啡喝，幫你提行李給小費都不要，地理位置市中心，在倫敦這個價格有獨立衞生間很良心了

Room can only be described as student digs. Room nothing like the photos Alot of damp coming through ceiling, bathroom so small that legs touch both bath and wall when sitting on the toilet, shower just works but about 40 years old. Mattress is a bag of springs that can only be slept on with another duvet to cushion it. Rodent poison and electronic repeller in room No explanations to why room was so bad thankfully we were only here for one night. Cheap and in good area but be warned it is very very basic needing huge improvements.

Still waiting to check in at the 24/7 reception. I was told that I would be seen to "my dude" so that's reassuring. At worst you can sleep on the sofas in the reception while you wait to check in so it could be worse, you could be actually homeless.

The worst hotel I have ever stayed in - and I’m a regular traveller - and I’ve been in some dives. The room was old, scruffy, with damp patches and many broken items including rotting window frames. This is not compliant with minimum standards. There was no soap or toiletries of any kind. Just 2/3 of a loo role - exceptionally rough paper! Very old bed. The sheets and pillowcases did not appear to have mites but my partner suffered itching and hives, which she has never had before from a hotel bed. I presume an allergic reaction. This did not affect me though. There were two spare pillows in the wardrobe but no pillowcases. There was an electrical heater and electric fan in the room, neither was PAT tested (a legal requirement). The room was warm - the radiator worked well. The bathroom was tiny with broken shower curtain fixed with tape. Toilet was not clean with brown stains in the base of the bowl (not bleached) and filth between the back of the seat and cistern. One side of the door frame was missing altogether exposing tile edges. Carpet was an old brown wrinkled one that is long overdue for replacement. We dare not go barefoot on it. There was a TV on the wall with just one channel tuned in. The rooms do not have kettles, glasses, iron/board information. These are available at reception though. This is a hotel that does not care for the comfort or environment of its customers. They know that people will always stay regardless, so why spend money making it nice? For the £175 a night we paid, it is a p*ss take.