My wife and I traveled to London to celebrate our 20th wedding anniversary. We spent many nights combing through reviews/ trying to ID that perfect hotel. I'm sure many of you can relate. There's nothing worse than staying at a hotel where the staff is unfriendly, food, and rooms do not meet your expected standards. The Connaught exceeded our expectations! We asked for firm pillows and an encasement mattress protector ahead of our stay. Done! Staff, food, and room were all top notch! Heated toilet that self-cleans. Probably one of the best 5-star hotels we've stayed at. Breakfast at Jean-Georges top notch! Dinner at Connaught Grill top notch! Drinks at the Connaught Bar top notch! I want to highlight a gentleman by the name of Kealan (not sure of last name). I think he's a fairly new employee but could definitely teach classes on customer service and attentiveness to hotel guests. Thank You Kealan for the personal touches! Thank You Connaught for a rememberable anniversary!
Vertalen