Gastgebruiker
13 augustus 2022
Please see photos & video if it will all be allowed to upload ( first time trip advisor didn't upload it) I paid almost £200 & this is what I got - a version of hell. No warning about heavy renovations at all. I was a lone female traveler & was literally dumped in the midst of heavy construction on a wing, that was isolated, seriously dangerous with electrical wires hanging out everywhere, plastering going on the walls with slipping and sliding to my room, hammering, drilling, ( see video )flaking walls onto the carpet, ( see photos) I agree with the other review on here, about people not really talking to one another, or in hushed tones - it was weird! The dark haired lady at the desk was moody / not friendly/ no smiles - not welcoming, she was the one who checked me into the empty wing amongst the building work. On a positive note, it's in a good location & the kitchen staff were lovely. Really not very happy at all about not being told about the heavy building work as I also carry an inhaler for asthma. If I had known, I would have booked elsewhere.
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