Gastgebruiker
7 augustus 2022
It's difficult to know where to start with this place. When we first got there we were surprised how busy it was, it was like rush hour traffic through the foyer throughout the day. Breakfast and dinner were absolute mayhem, rude greedy people who don't know how to queue, piling their plates up so there's nothing left for others and then leaving half of it untouched! They would also pile plates up to take back to their room for a free lunch! The quality of the food at dinner was OK although you couldn't get free coffee and juice like at breakfast if you were half board which I thought was bizarre. The quality of the food and breakfast was terrible though! There were some cured meats on offer that I don't think I'd feed to a Dog! Barely fit for human consumption, I nearly had to spit one out and I eat anything normally without a fuss. The pool area was too small for a hotel of that size and not enough sunbeds. Once again, rude and greedy clientele were claiming sunbeds as early as possible and disappearing for about four hours until the beds were more in the sun. They were told not do this but little was done to prevent them. One plus point however was the roof top terrace. We discovered this late on in the holiday and it was really nice and quiet and plenty of sunbeds free. If it hadn't been for this I might haven't given one star. One downside though is they close it around 19.00 when you've still got a couple of hours of sunshine although I guess it gets the sunlight up there all day so no waiting until the sun has moved. Lloret de Mar is a very lively place and I like that. You expect to be woken now and again and to expect things to go on fairly late but we had some very awful rude people in the next room who would be making a lot of noise from about 23.00 to 07.00 the next day! The staff, to their credit, had words with them after I complained and they quietened down a bit. But the major problem is the rooms. The walls are too thin and you can hear people on the balconies and adjacent rooms too easily. You can hear people in the corridors who were shouting, screaming and banging doors with no thought for anyone with families and young children or people who wanted to get up early and do things in the daytime too. The doors to balcony don't block any noise fromoutside either, it felt like people on street were in your room! The rooms themselves weren't too bad however, pretty basic though. The aircon worked nicely but there was no fridge, so no cold beer could be enjoyed on the balcony! No kettle either and they try and rip you off, charging €7 a day for a safe! We didn't pay it, insurance would have covered losses and have been cheaper. If it had been a couple of euros a day we would have paid it but that's taking the proverbial. They deliberately mislead you in the description by saying that there's a safe in the room, nothing mentioned about payment. So basically, everything you expect to come as standard in a room, doesn't! You especial
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