Trans World Hotel Donauwelle

ok!!!!!!!!!!!!!!!!!!!!!!!!!

very good

We enjoyed our stay here very much with one exception I will address at the end of the review. The room was adequate and comfortable. The bar was empty when we went in and a gentleman with a beard greeted us. I think he may have been the manager I never did get his name. He was very friendly and actually brought our food out to us later at dinner. The bartender Svetozar Hristov was the real star of the show here! He made excellent cocktails! For dinner we ordered the asparagus soup which had a ravioli in it? I thought this was odd and was just about to bite into it when my husband stopped me and said don't! It had fish in it! Sure enough when we asked Svetozar about it he confirmed the ravioli had fish in it. I am VERY allergic to fish! I don't recall if it was on the menu but I don't think so as I would have not picked that for an appetizer. They remade the soup just for me! And it was AMAZING! There were also pieces of sardines in the ceasar and they made me one without them. One of the best salads I have ever had! Svetozar pointed out to me that there were fish in the salad. The service from the staff at this restaurant was exceptional! Thanks to Svetozar and the bearded gentleman they made it a very memorable dining experience. Afterwards we went for a walk along the banks of the Danube very relaxing. This is the only part of the whole hotel experience that really rubbed me the wrong way. So we went down for breakfast and the lady behind the counter asked for our room number. She then informed us we needed to go down and "pre-pay" for the breakfast. Wait, what? If I am going down to the front desk it will be to leave! We went upstairs grabbed out stuff and left and had breakfast in town, probly cheaper anyway. This part of the stay was NOT convenient and really annoying! We would have gladly paid at the restaurant or at checkout. An extra step just to eat seemed unwarranted and really aggravating! I think this should be changed! Thanks for the rest!

Underwhelmed. River view is beautiful, rooms are clean and modern. Beds are comfort. And the staff are very friendly and helpful. BUT the hotel is only good if you are here for work and don't plan to stay in the room to rest. Otherwise, expect to hear every single noise the people in the rooms above and next to you, and in the hallways, make. Everything housekeeping did, all their conversations, and all their door slamming and furniture moves, could be heard in the morning. So you can forget sleeping in. And forget keeping your windows open for fresh air during the day. There's constant construction noise ruining the beautiful Danube river view. And at night, you'll be kept awake because people stay out drinking and talking loudly in the courtyard till late hours into the night. Apparently the hotel does not ask them to mind the noise pollution so people in their rooms are not awakened.

Wonderful hotel. Good location. It has everything. Rooms are very nice & modern. The rooms were always 100% clean & ready. Parking is inexpensive and so convenient. Check-in was so fast and easy - staff was very professional and helpful. Wael in the bar/restaurant was excellent. He remembered me each time, was great to chat with and made good beer recommendations. From beginning to end was an excellent 4-night & day experience. Will definitely be back.

Housekeeping-fabulous. Morning coffee-well done. Building itself-issues -walls paper thin, could hear everything next door. -next door guests partying until after 11 when I was jet lagged and tired. Tried to call the front desk but the phone was dead. Replaced the next day. Heating and fan controls in the room did not work. Surges of hot water while taking a shower.

Amazingly good!! Reception was warm and then the bar man was fantastic, he suggested an Austrian beer which was great and then he fed us too cos we arrived just a few minutes after the restaurant had closed!! Phew. The room was great, clean and very comfortable and we had a great rest and sleep, well worth a stop!!! Car park under the hotel too was also vert good with a lift up into the hotel.