Home2 Suites by Hilton Lincolnshire Chicago

晚上21:30到店，店員居然告知房間超售，沒房間了！儘管當值酒店前台已盡力協調，但考慮到三天前就已經通過攜程全額付款預訂，所以這家Home2的管理及這種非人性化的服務顯然是無法令人接受的…期間致電攜程溝通，攜程客服冰冰響應迅速、協調高效，點贊！👍

Everything was clean. The matresses were really hard. Pool was fun, kids loved it but i thought it would be nicer if the water was warmer.

Highly recommend this hotel. Exceptionally clean and well appointed rooms. Staff was helpful when needed.

Room was clean and nice, bigger than expected. Bathroom was clean (wife commented that the shower door was sparkling clean). Check in and check out were both handled kindly by staff. Highly recommend.

Staff is friendly, helpful and hotel is clean and quite. Perfect place to stay for work trip or personal.

I switch to a larger room im the middle of my stay. They were great. I would stay there again.

Room was excellent. Even the pull-out sofa was comfortable. Loved the full size fridge. Kids loved the pool.

After a bad experience with Extended Stay America hotels with Chicago, we were looking for a family friendly hotel that could accomodate a family of 6 and facilities for in-room food preparation as my parents are used to home cooked food. This hotel is apparently newly constructed, very convenient for the families, great and helpful staff and good rates. The rooms have full sized fridge, microwave and dishwasher and are functioning really well. The breakfast is adequate and good. A special shout out to the breakfast and cooking staff that prepared an off-cycle popcorn load on my kid's demand :). This made their day! There is a lot of 'welcome' around, free lemonade and coffee in the lobby. One thing they DO NOT have in the rooms is the Stove/Oven. I called up ahead and asked as I did not see it in the pictures and the reception told me they should be in the room "because it's a full kitchen". They need to correct this information. Luckily we packed an electric griddle that helped us.

Location was in a good area. Breakfast was decent, staff was friendly, rooms were clean, beds were a little too firm (but at least they weren’t super soft), loved the outdoor space with fireplace at night, swimming pool was small but good enough for the kids, just a great location for going to six flags and not having to pay a lot.