Premier Inn Lincoln City Centre

Hotel in good place to explore Lincoln. We have stayed in many Premier Inns including London many times, but this hotel was probably the worst experience at breakfast time. Very badly run, not enough staff there, as only 1 or 2 chefs plus similar waiting staff who were running around trying their best . Many food items were constantly running out and taking ages to replenish, some items had totally ran out like muffins, croissants etc, food wasn’t great tasting there either. Tables were left dirty for ages( not staffs fault, as did their best) . One male server was particularly busy in there, and very pleasant! It was half term so hotel was very busy, queue’s for the food were long too, therefore that should have been considered and definitely more staff needed. Totally chaotic breakfast time on both days. Even in London we have never experienced this ! Also requested a room clean, but this did not happen, just got our towels changed which I was going to mention when we checked out, but there wasn’t anyone on reception! Overall I probably wouldn’t stay at this hotel again. On the plus side, the staff were friendly and did work hard, and hotel is good for being close to Lincoln centre.

Usually Premier Inn meet or exceed my expectations. On this occasion the room smelled damp. The double glazing had “blown” and there was mould on the window frame and net curtain. The TV remote failed whilst checking the guide. This made the TV unresponsive even to manual switch off, staff advised me to switch off the room power at the trip, this worked, TV then operated without the remote for the remainder of our stay.

Horrendous, no delivery at the hotel meant no food choices at dinner the unlimited breakfast was out of stock couldn’t even get a coffee at breakfast had to go out of the hotel for breakfast. No sleep was staying two nights cancelled and went home.

Smooth,early check inn from friendly staff. Premier plus room 433 clean and warm with a great view of Lincoln cathedral. Good walk in shower with lovely soap and shower gel provided. Breakfast was busy but staff continued to replenish wherever they could. A great base for exploring Lincoln.

Thank you to bee that made our stay extra special when she found out we have just got engaged it truely made our stay. what a credit to the team and such a hard worker. A little wow can go such a long way. Keep up the good work five star service xxxxxx

Great clean hotel..service great and great location to shops and 10m walk to Lincoln Cathedral and Castle. Breakfast very nice and self-serve so can go down with no set time.plenty choice of continental and cooked breakfast. I would recommend