Gastgebruiker
22 november 2023
Our last stay at the Hermitage was over 20years ago and nothing about the place has changed (disappointing). Reception were lovely and friendly no issues there, although we were told they did a pest control spray two days ago, just incase we came across any dead insects. We booked the spa room, very spacious, bed was great, the sheer curtains had holes in them, (looked like cigarette holes). The sliding door to the balcony was dirty, the balcony was extremely dirty. On the Friday morning we had our vehicle cleaned detailed and parked back at the Hermitage, prior to the vehicle being used for a wedding. We noticed someone from the Hermitage using a blower and blowing grass and debry next to the wheels of our car. Conversations with that person bought no resolution and no apology... very poor! Throughout the corridor of the rooms when leaving for the wedding an opening the door, I came upon drop sheets from the front door down some of the corridor where the ceiling was being painted and light bulbs hanging in limbo, throughout the rest of our stay. Extremely disappointed, no notice of painting being done or apology of inconvenience, or apology of dirtying the car. Will not stay their again.
Vertalen