Hotels bij Royal Armouries Museum, Leeds

Excellent service from all staff I encountered. Room very clean, new and modern . Got everything you need. Only negative is the room temperature , you have to call them to amend it. Staff member told me the windows open so that helps but may be issue in summer ! Also I was situated adjacent to the student accommodation next door. I was woken during the night with noise from the students but hey Ho, we were all young once ! Also having the window open you can hear other noises from the street during the night

Lovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5

Great location,very quiet peaceful area beautiful room and very clean I lived it . But my stay would have been better if everything had gone smoothly I Just had a problem with the hotel asking for a deposit and not accepting cash for it , I do understand policies are different but after a 12hour flight plus 3 hour train ride all I needed was to get my room and rest but I had to sit for over 20 plus minutes trying to figure out what to do with my situation.I suggest they should be more accommodating and attentive to different situations and customers circumstances rather than just saying we don’t accept this and not willing to find a solution to help. Later on after about 30 minutes or so a very nice friendly manager came to my rescue and found a solution .which could have been done in the first place than having a customer wait for long because someone else is not willing to budge and understand a situation and find a solution.

Nic, clean and comfortable hotel. Ideally situated on the M1 but without the traffic noise. Restaurant a bit limited but there’s more eating places in the services. Bar is a bit pricey, but the staff are fantastic and a credit to the company

Our stay was pleasant at best. The staff were very helpful but the hotel itself was not the best. We asked for a family room but the sofa bed meant for the 2 kids was barely big enough and was sunk in the middle which meant the kids kept rolling into the middle. The telephone for reception did not work. The small pool was cordoned off and the pool cues had no cue tip so we could not play with them despite having put our money in. You have to book a time slot for swimming (something I was not made aware of till we got to the pool) so again disappointed and had to come up with an alternative plan. The breakfast was delicious though however far cheaper if booked the night before - something I was kit aware until I asked. Overall, not our favourite trip.

Ik verblijf meestal in iets goedkopere hotels als ik voor werk op reis ben, maar ik zag dit voor een redelijke prijs. Het is een geweldige oude plek die comfortabel is met geweldige voorzieningen. De inrichting is een beetje jaren 90, maar niet slecht. Ik was erg blij :)

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

The hotel was beautiful, with lovely grounds perfect for a run or a walk. It also offered free parking, which was really good. The service was great, and the staff were friendly and helpful. Our room was spacious and comfortable, and we were pleasantly surprised to find an iron and ironing board because we needed to iron some of our outfits. Overall, it was a great stay, and we would happily return.

Good hotel with (paid) parking. Clean and maintained well rooms. Small coolers/fridges are also available on request. Good cheap alternative to hotels more central to the neighbouring cities

The facilities were good, queit single room, you have to come in with your food as there is no food service in the hotel. The location was perfect for me this time.